For my first job I worked at Kmart for a year and a half serving as a cashier and Hardlines Merchandiser. I was very friendly, enthusiastic and good at what I did.

One day they found that I was overriding prices without getting price checks. If a customer said the tag said it was 5.99 but it was ringing up as 6.99 and it seemed believable then I would just give it to them and override it myself without getting a price check because those often took five mins or longer and would hold up the lines. It was incredibly dumb of me looking back now.

I was terminated. I want to put this job on my application because I think it was a great experience and I benefited a lot from it, but I don't know if it'll set me back more then it would help since me overriding like that is considered theft. Also don't know how to phrase that during an interview.

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    Wall of Text ==> Voting to close as unclear what you're asking (without even reading the question) – Masked Man Apr 2 '17 at 17:24
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    @MaskedMan we are under no obligation to help, but de-wall-of-texting took less than a minute. – Kate Gregory Apr 2 '17 at 17:59
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    @MaskedMan so that people who don't have the training and background you and I do can see the before and after and learn what a better question looks like. – Kate Gregory Apr 2 '17 at 18:02
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    Possible duplicate of Explaining getting fired in job interview? – The Wandering Dev Manager Apr 3 '17 at 2:18
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    @KateGregory Good point. I now wish I had looked at it differently. I will do that from now on. Thanks. – Masked Man Apr 3 '17 at 6:45

Put it on your resume. When an interviewer asks about it, answer about the job, not the leaving of it. Focus on the aspects that paint you in a good light: you were helpful, enthusiastic, ensured the lines moved well, and so on. Talk about what you learned about dealing with people and following process.

If someone happens to ask why you left the job, say that you misunderstood a policy about price overrides, did the wrong thing, and were fired as a result. Then immediately say what you learned - whether that's to pay more attention in training, or whatever insight you gained from the incident. I wouldn't automatically no-hire someone who was mistrained but is owning the mistake and clearly knows what went wrong. Don't use the word "theft" at any time - that just puts ideas in people's heads, and your motivation was not personal gain when you did these overrides, so don't start that conversation.

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    Any financial irregularity would be a no hire with many employers. I don't see the worth of cashier experience that ended in dismissal. 18 months is more than long enough to learn how to do a checkout job properly. My supermarket clients have clear protocols on who can override, the OP dismissed the protocols out of laziness. No other reason. Surprised it took so long to catch him/her. – Kilisi Apr 2 '17 at 19:39
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    This is useful advice to the OP - applying to any retail job in the future may be out of bounds as a result of this error. However when applying to any other kind of job, 18 months laboring under a misconception but doing well at everything else may well be better than 18 months less experience. – Kate Gregory Apr 2 '17 at 20:02
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    @Kilisi: Avoiding a queue building up is not lazy. And if the queue is long enough, some people will just drop their shopping, costing the company much more than one dollar. – gnasher729 Apr 2 '17 at 20:26
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    @Kilisi? What does that have to do with what I said? You said he was lazy, and there is no indication of that. I now of cases where a cashier changed to price of a £200 item to £1 for a friend, that's not what was happening here. – gnasher729 Apr 2 '17 at 20:32
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    Put the job on your resume, as we mostly put all our jobs on our resumes. Don't include why you left for any job, and you may or may not be asked why you left. – Kate Gregory Apr 2 '17 at 22:35

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