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I work at a spa in England and we are supposed to come in for a morning meeting at 9:45am or 11am depending on shifts. Which is fine because it means you have more time in the morning to get up and what not.
However, our paying work hours start at 10am and 11:15am. These are the times we greet our first clients. Not only have we come in and sat through a meeting but we also have set up our rooms and technically already started work.
The excuse management give for this is that if we want to do our jobs well we will come in early and start the day off right and that these meetings are important. We also get told off if we are late which seems unfair since we aren't getting paid for that time anyway. This is £45 a month that I am not getting.
Anyone got any thoughts on how to solve this? Im working on contracted hours as an employee and would be happy to go through Citizens Advice Bureau if I have all the right info on how to proceed.