Lately my manager has been increasingly forgetful in a way I've never witnessed before. He always forgets what he's been told and in the next day he deals with it as if it's a brand new discussion, which damages our workflow as a team.

Any thoughts on how to deal with this?

  • 15
    Put everything in writing. – Bugs Apr 23 '17 at 20:38
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    And even if he remember things, having writing trace is always better :D – Walfrat Apr 23 '17 at 20:40
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    I can't add to Bugs' comment, but a sudden sharp rise in forgetfulness could be some form of illness – Alex Robinson Apr 23 '17 at 21:36
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    @Cursed1701 or simply stress – HorusKol Apr 23 '17 at 21:43
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    If you start to forget things to that extend, then it aint "simply" stress. Could be stress, but nothing simple about it. – Jeroen Apr 24 '17 at 8:43

Write him emails for each subject and also follow up with notes from the discussions you had where decisions were made. Make a comment in the email that you are recording the conversation main points so that you can remember it later and references it. This gets you in the habit of making a paper trail for all your direction as well as writing it down and keeping in sync with others in writing as well. It helps everyone to have a written paper trail as noone can remember everything. At the same time it will also remind him of previous discussions.

  • This is definitely the way to go. Email paper trail along with responses. This should be of help to the MGR too. – Mister Positive Apr 24 '17 at 10:54

I was in a company two years ago, with a good method for that.

We had a huge white board with columns saying :

  • Secondary objectives
  • Important objectives
  • In progress
  • Done

The idea is that all the tasks in progress are still conserved in a physical way, allowing you and your forgetful manager to know what's up in the team very fast and whenever it's needed.

There are a lot of ways to have traces of the work done, needed and the troubles, an excel for example, or a Trello or an IT Ticket system.

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