Lately my manager has been increasingly forgetful in a way I've never witnessed before. He always forgets what he's been told and in the next day he deals with it as if it's a brand new discussion, which damages our workflow as a team.
Any thoughts on how to deal with this?
Write him emails for each subject and also follow up with notes from the discussions you had where decisions were made. Make a comment in the email that you are recording the conversation main points so that you can remember it later and references it. This gets you in the habit of making a paper trail for all your direction as well as writing it down and keeping in sync with others in writing as well. It helps everyone to have a written paper trail as noone can remember everything. At the same time it will also remind him of previous discussions.
I was in a company two years ago, with a good method for that.
We had a huge white board with columns saying :
The idea is that all the tasks in progress are still conserved in a physical way, allowing you and your forgetful manager to know what's up in the team very fast and whenever it's needed.
There are a lot of ways to have traces of the work done, needed and the troubles, an excel for example, or a Trello or an IT Ticket system.
