We have processes in place at the office that people are supposed to follow. Recently we had a flurry of cases where people didn't follow these processes due to deadline pressures, and certain things didn't work as expected. Most of us know "who they are", but management sent a general letter to everyone reminding us of the proper procedures.
Now I am thinking - would that be the most productive way of addressing the issue? Wouldn't it suffer from a type of "bystander effect" whereby people would be uncertain if they are the target of the reminder, reducing the effectiveness of the reminder? Would a more targeted approach work better, that is, speaking in private with the worst offenders?