I work in a home health care situation, and recently I was attacked by one of my clients. I was hit twice, one of which left marks, had my hair pulled, and had my head slammed against a table. I was told by my company that I may not fight back (which I already knew) but also am not allowed to physically restrain at all - meaning I cannot grab her hands or stop her from hitting me. My only option given to me by my company was to hold my arms up to protect myself, but I feel as though I'm entitled to some sort of safety in my workplace.
I work there again tomorrow. What is your advice if I am once again attacked by my client? Do I have any legal rights to protect myself in this situation? (I work in Missouri, if that helps.)
Updates: My client does not have any dementia, but also remains undisciplined for hitting her staff, which only encourages the behavior. I have spoken to my employer and the above was all that was said to me as far as protocol goes after being attacked.
Update 2: I am not asking about company specific protocols (obviously), I already know the company protocols but they are not sufficient to protect my safety. Also, I realize now this post belongs in legal, but as I am brand new to the site, I would appreciate it if someone with sufficient rep would suggest a move instead of people continuing to down vote my post. Also, I work for a small company. We don't have HR, and my manager is the owner of the company. It changes the relationship between employee and employer.