I am partly responsible for the maintenance of some arcade machines. My official title is "Arcade Attendant", but I can act as a technician. These arcade machines are in an extremely high traffic area. We are a contractor at a larger location.
The machines give electric shocks to people when touched. That's right, the outside of the machines will ground electricity through people when their feet are wet. There are support engineers available, however, my boss told me that "we own the company that the support engineers work for ..." (or something thereabouts) and he is, therefore, "afraid" to call them.
We have had some trouble duplicating the problem (it seems to require wet, heavily used shoes), but this is still an issue because some people are, for medical reasons, extra sensitive to electric shocks.
Furthermore, the level of potential exposure is a nightmare scenario. These machines are located at a theme park with potentially tens of thousands of visitors each day. They are also located just under awnings, the sort of place people might huddle for shelter if it were raining....
My boss is hiring a woman he knows to have implants and therefore should not be electrically shocked. He is dictating that she is not to touch the machines. When I brought up the fact that the public can still do the same he changed the subject.
I have two years of engineering school under my belt, but by no means am I an electrical engineer or an engineer period. A solo attempt to analyze the problem would be overtly noticeable as I would expect it to take hours.
What are the pros and cons of my options?
My options seem to be:
- Confront my boss. Demand he allows me to address it (contact engineering) or he can fire me.
- Try to fix it surreptitiously.
- Try to report a safety issue to the theme park we rent space from (their left hand doesn't know what their right hand is doing.)
- Report it to our own company's regional manager (who may or may not take the same attitude.)
- Informing OSHA or some such authority.