I've been at my job for a few years and over the past six months have sort of become my office's main go-to for database needs and improving internal processes. It's very much dependent on what projects need within our office (so if there's nothing of that sort to do, I'm put on another task) and meant more as a tide-over until I'm promoted into a different role.
Recently, I've become frustrated with some coworkers, specifically project leads, who seem to gloss over the information I provide them. We're not on bad terms, they just don't seem to retain anything I've been working on related to their projects and I'm constantly needing to repeat myself on work matters I've explained multiple times. A recent example that's stuck out to me is an email chain I've had that went like this:
Me: Going forward, project X will need to process their numbers using method Y. I've attached a document with a step-by-step guide.
1 week later
Lead: How do we process numbers for project X?
Me: Method Y, as outlined in the email I sent a week ago.
Lead: So use Method Z?
Individual verbal explanations and group meetings haven't fared any better. Currently, I've recommended to my manager that we need more documentation for the things I've done, which I previously had no time for because we were focused on rolling out new projects as quickly as possible. I started small with some <2 page documents for a few critical processes and the response I got, a few days after I sent out the announcement to go through them and make sure they're understood, was basically "you sent out an announcement?". I'm not terribly excited about having to release much larger documentation with detailed information on the databases themselves, if those are going to be ignored also.
With all this in mind, is there anything I can really do to fix this apathy I'm seeing? I realize that as the person building and conceptualizing these processes and databases that I can expect to get some questions about how everything works, but it really just feels like I'm doing all the thinking for coworkers who really should have a better sense of self-autonomy.