I found work through a temp staffing agency. It was my job to promote a specific line of product at a pet store, however the specific instructions were never made clear to me. Essentially I went to the location at the time they told me to and I assumed their would be someone there to meet me. There wasn't and I called my contact and she said speak to the store manager and he should have a box of items I should use and give samples out. I did this and it went well.
Given the timing of events, the day I did this work was very close to when I first heard about it. I made clear to the temp agency that I worked full time (with strange hours) and may not be available immediately to reply to an email from them or a phone call. They said they understood.
I did receive an email just before my shift started and it told me to do additional things that I didn't. The instructions were very confusing, for example it talked about keeping track of my sales - but I was told to give samples away for free so there were no sales? And in part of the completion survey it said to upload the pictures I took. But I received no instructions on anything to do with pictures. Also I was supposed to count the number of products of a certain brand in the store, but I didn't know I was supposed to.
Going forward I'm not sure what to do. I'm suppose to submit a survey with all this information I don't have. Should I wait and see if I receive pay and if not contact someone to explain what happened? Should I contact the temp agency or the company that hired them (it was their product I was promoting)? I had emailed them a day ago saying I didn't understand what pictures they were referring to that they wanted me to upload but haven't got a response.
While I may not have done the job fully correctly, I certainly did some of it correctly and promoted the product by talking to customers and giving out samples. I hope they don't try giving me no pay because of this.
There were no contracts signed but I sent the temp agency an invoice.