After i finished my Bachelor degree I was looking for a job in some international companies so I was creating accounts on their career sites and applying directly from their systems. Then I decided to continue my master degree and I didn't apply more.
Recently I was applying again as I finished my Master degree but I had to create new accounts as I am not using my old email address anymore.
So one company contacted me for a job interview over the phone and We had a call immediately as I was free and ready for these calls. Everything went well and we deal they will contact me by email and send me the dates when I can come to their office.
I was glad then the next day I received an email from HR that they were searching my name and they found duplicated accounts with the same name and they rejected my application based on this behavior.
I tried to explain them that I have created the old one 2 years ago when I was looking for a job and I stopped using my old email address so I have created new profile with my current email address but it didn't change anything with them.
I am very worried now if it will be the same with my other applications in the other companies and I will be rejected again for this reason which I didn't have in mind at all.
How can I avoid something like this happening again? What can I do to be proactive with letting the company know if I have created a profile years earlier?