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I had 3 onsite interviews including one with the VP yesterday.

I followed up after each interview to thank the interviewer(s). A lady from their HR department (I assume) had been emailing me about the interview process but this rejection email did not specify a sender.

Any ideas on how/who to address it to and the content?

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Send the response to the same person who you had been communicating with until now. What has likely happened here is the HR person submitted the "Reject" decision to a tool, which sent out an auto-generated email.

Keep the response short and to the point. Thank them for the opportunity and mention one (or at most two) interesting things you learned about the company from the interview. You may also express your interest in being contacted for any future opportunities (assuming you are interested, of course).

Hello Jane,

I have received an email stating that my job application for Senior Engineer has been rejected. I would like to thank you and everyone who interviewed me for their time. I was amazed to learn that Acme Corporation manufactures the world's best Roadrunner catching contraptions.

I look forward to opportunities to work with Acme Corporation in the future.

Regards,
hongkongvader

An additional benefit of sending this response is if the rejection mail was sent in error, and you are still in consideration, the HR person can fix the miscommunication.

  • Strange thing, I emailed the lady who had been in touch with me. But then I received a message on Linkedin from the VP who had interviewed me yesterday thanking me for coming in and that he looks forward to speaking to me next week. When the interview ended yesterday, he mentioned that he would talk to the other interviewers TODAY and they will get back to me next week. Could the email I received earlier be a mistake or is it just the HR rejecting me? – hongkongvader Jul 14 '17 at 6:49
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    That sounds like someone has made a mistake ;) Patience... – carrdelling Jul 14 '17 at 7:14
  • @carrdelling yes i'll be patient though it was a terrible start to my day haha – hongkongvader Jul 14 '17 at 7:45
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    @hongkongvader Don't be patient. If you haven't already reached out since your last contact do so now to explain that you got a rejection mail and that, while you of course understand if they decided not to continue with your application, are wondering if there was a misunderstanding citing what you were told about the next steps. And once you've done that I suggest editing that information from your comment into your question. :) – Lilienthal Jul 14 '17 at 10:12
  • Agree with @Lilienthal. It may have been a mistake on this part, and in that case they may not be aware of it; in that case they may believe that your previous e-mail meant that you were no longer interested in the position. They already have made a mistake (either in their first email or the second one), so take all of the necessary steps to ensure that they do not make another one and that there is no confussion. – SJuan76 Jul 14 '17 at 13:11

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