I work in a department's IT group, but not in the IT department. Our department is large enough to need it's own IT staff at about 250 departmental people with 10 IT people in our group.
In the spring, our supervisor left the department. As the "Senior" staff member in our team, I've been working as the "acting" supervisor while they work to fill the supervisor post. our team reports up to a manager who has no IT background at all. We are at a site about 5 miles away from the manager's building.
Over the last month or two, this manager has been "routing around" our team to get IT things done. He's having people in his building do things that are technically our responsibility. So we will find out through the grape vine that he's asking questions about purchase orders we have open or other budget matters -- questions to people who aren't in our team.
Or more recently, he asked the main IT department to take over some of our operations. We didn't know he'd been talking to them. We just knew that their staff showed up one day to work on something. In talking to them to find out why they were there, it turns out the manager had asked. But he never told us anything at all.
I don't mind the things he is doing; He's helping us by shifting things that we don't have the resources to do to groups who do have the resources. But we need to know about these things so we can work with those people and help them.
My team is getting somewhat defensive, fearing that the IT department is trying to "take over" our group. I am confident that's not the case. But the lack of communication from the manager is creating a vacuum. And false rumors are filling that vacuum.
I don't want to come across as whining or complaining. But we need to know the things he's doing that impact our team, or else we can't do our jobs effectively. And at least in some cases, we probably have internal knowledge that is relevant to the decisions he's making, but he's not seeking out our expertise.
How do I approach the manager and respectfully request that he keep us informed of decisions he's making on our team's behalf?