I have been running my business apart from my day job, as a freelance IT consulting entity, doing software development, basic IT administration, web design and in essence all SMB IT needs.
Having noted my success rate and the need for a structural approach to this, so that I can maintain customer confidence and appropriately follow up on clients and maintain a standard CRM, I have started to incorporate my business, starting with recruiting a New Business Manager who will be in charge of handling the growth in demand of my services.
I spoke to the candidate, a new acquaintance of mine, of whom I had quietly noted their potential to approach new people, and sell an idea. My initial discussion with them with regards to my prospective offer was received with excitement. I gave them an overview of my history working alone in the field, and my need to get another person dedicated to getting new jobs.
Being a startup, graduating from a successful sole trader business, I had stressed these points, and that the job would start informal, working from home and with not much of a monthly salary but an arrangement we would discuss.
I handed over the formal letter of offer, detailing mostly what we had discussed, and the deliverables by which the incumbent will be evaluated. The response is; with some text explaining that they looked deeply into the offer and that the letter contains work that has to do with approaching clients, then "I do not think I can pull it off". This is confusing me because I thought this should have been noted in my initial discussions with them.
What I have done
To allow for balance between the demands of the job, and prospective candidates needs, I have resolved that filling the post must be facilitated by a qualified recruiter, and I have employed the service of my colleague HR personnel, who will now interview all future prospects.
What I need help with
I need to know how to respond to my the initial candidate, noting that this is someone I had just started to get to know:
- Am I reading right, because I believe the response is a job offer decline. Might it be cold feet on their part?
- Is it wise to ask reasons for decline and even ask if there is anything I can do for them to reconsider, or the response is clear in black and white?
- Must I just proceed to assume this is a decline, and accept their decision so that i do not put them under further pressure?