0

If you get a phone call from an interviewer about a position you have applied for, and you miss the initial call which regards them telling you that you have been shortlisted and are eligible for an interview, and then subsequently leave you a voice message to tell you; and you subsequently call them back later in the day, is that grounds for a black mark to your name?

  • 6
    The funny thing is, it's probably a good thing. If I were calling you, I'd wonder why you'd have time to take the call. When I call back applicants, I honestly expect voicemail. It actually surprises me if I reach them. – Wesley Long Sep 15 '17 at 5:36
  • Interesting way to look at it! I often forget that we can be as desirable to them as they are to us. – Barney Chambers Sep 15 '17 at 5:43
  • 3
    Its pretty normal to miss a call. No one minds it, as long as you get back to them :). – Rishi Goel Sep 15 '17 at 6:18
  • @WesleyLong why don't you put that as an answer? :) – Erik Sep 15 '17 at 6:23
  • 1
    @Erik - I didn't think it was "enough' to be an answer. Kind of on the line. I'm not exactly short on rep points on this board, and I'm trying to "leave room" for others, lately. – Wesley Long Sep 15 '17 at 6:28
3

No, If you just get called without a previously agreed time, you can not be expected to be always ready to answer the call.

It´s just information transmission and the requiter thought calling might be the fastest way. If you call back, everything is fine!

3

It should not be a "black mark" to your name if the call was unscheduled. Most people will expect you to have a life and not be waiting anxiously by your phone.

In a way, this is an opportunity to carefully listen to the message, review the materials you've been provided and refine your research before reaching back out to your caller. In a small way, it can be used to give yourself a slight advantage over a shortlisted candidate who unreadily answered the phone call.

1

I'm going to answer both sides of this question - for both recruiters and candidates:

Recruiters and interviewers work the same office hours as everyone, and should expect to get a voicemail instead of a real person when they make an unscheduled call (given that you possibly sent your application in days or even weeks before they call candidates, there's no way you could know when they would be making the initial phone contact). They also shouldn't expect to be able to ask more than a couple of questions in this first contact ("are you still interested/available?" and "would you be available for a phone screening or face-to-face on such dates?").

Calling them back either later in the day, or early the next business day, is a reasonable response time. For similar reasons to you not being able to answer at any given moment, you are likely not able to respond at any given moment.

I'd not leave it longer than the next business day though - the interviewing process is an annoyingly fitful one from an applicant's viewpoint (open ads for weeks, then contact all potential candidates in one or two days, then wait for all of the interviews to be conducted, then contact the successful ones for further interviews, then wait for all those to be conducted, then "quick please make a decision on our offer").

I'd also make sure that my voicemail sounds entirely professional (if you can override the network's default), and don't promise any response faster than "as soon as I am able".

Even if the recruiter/interviewer emails you following the initial phone call, I would still call them back as a courtesy (there's a good chance the email was just a blast from their job portal - and you calling back will stick in their head), as well as respond to the email.

0

The general rule I was always taught was to return a call/email from the morning in the afternoon, and a call or email in the afternoon the next morning.

Now, of course, if you get a call at 8:00 am, returning it by 11 or 12 is not going to make you seem desperate, the same thing goes for getting a call at 12:30 and returning it by 5. As a general rule though, it's a good rule of thumb

It is not seen as unprofessional to do so because everyone is busy. Answering too quickly may make you seem desperate or unprofessional. I'd be asking myself why you had so much free time, for example.

As an aside: In general, don't be too concerned about losing "points" when job hunting. If they want you, you'll have to do something a bit out of the ordinary for them to pass you up. Job hunting is a stressful time, don't add to your own stress.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.