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Questions tagged [clients]

Questions relating to the customers of ones company or work

12
votes
5answers
33k views

Which company to mention in LinkedIn or resume: Actual Employer or the Client

I had been employed by company X but after couple of months I had been shifted to client location at company Y and I worked there for almost 2 years before resigning. Also, Company Y is more renowned ...
45
votes
7answers
24k views

Politely and professionally declining overtime

I've been working as a contractor at a large company for three months. I'm the most seasoned developer in a small team, and so far it's been a good relationship. However, as of a couple of weeks ago, ...
10
votes
3answers
38k views

How do I brief a client I am leaving the company?

In any client-facing role, you have direct contact with a number of different clients. When leaving the company, you need to direct them to your colleagues for further contact. What are the DO and DO ...
32
votes
4answers
17k views

Dealing with clients who want more than what's in the contract

We have a client with whom we have a contract. The contract scope is very clear and well defined. One day, one of the guys in the client company called and said, "hey, it would be great if you could ...
161
votes
16answers
24k views

How do I prevent a client from bleeding me dry with small questions and tasks they expect to receive for free?

I do some work for a client for a set price and get paid. Later the client will email me about something, usually requesting a small task or my asking my expertise on some minor issue. I provide it ...
9
votes
4answers
2k views

How can I “extract” a client from an agency to work with me directly?

I build websites and webapps for companies and agencies. About five years ago, an agency hired me to build out a big website for a client. I host the website on my server but the billing to the client ...
18
votes
2answers
2k views

Asking client for a letter of recommendation

I'm a software developer working at a company with several clients. Part of my job is to stay in touch with clients and make sure the software I'm developing for them fulfills their needs. ...
3
votes
3answers
764 views

How to deal with customers who periodically change requirements?

When we are working on any project, all requirements are clear and documented and approved by the clients as well. As per we completed tasks our clients will look into them. But one client changes ...
38
votes
6answers
10k views

When taking clients out for drinks, how to behave when I cannot drink?

I will be spending more and more time with clients in the near future and we are encouraged to regularly socialize with and entertain them, especially by taking them out for drinks. I wonder whether ...
29
votes
3answers
14k views

How to prepare for a client visit?

I work as an application engineer in a small (~20 people) multimedia software company and I have remote clients and our Asian re-seller coming from South Korea for a business visit. I am junior and I ...
4
votes
7answers
1k views

How can I deal with a difficult client?

Currently working in a digital agency as a project manager. We currently have a client who is extremely challenging to work with for the following reasons: Error prone. Often sends us content for the ...
17
votes
3answers
6k views

Being attacked by a client in my workplace - what are my rights?

I work in a home health care situation, and recently I was attacked by one of my clients. I was hit twice, one of which left marks, had my hair pulled, and had my head slammed against a table. I was ...
9
votes
3answers
4k views

Dinner scheduled with client where I do not want to eat for personal reasons

There is an upcoming visit from one of my companies clients, where I do development work for. My company usually invites clients to dinner at the same place each and every time if they visit us. For ...
6
votes
4answers
812 views

How can I better understand manager or clients with strong accents?

In most of my daily life, I can understand most of the American English(and some Chinese) speaking people I come into contact. But in my office/workplace, there are more and more people with a heavy ...