Questions tagged [communication]

Questions about addressing difficult or complicated communication issues in the workplace. Communication in the workplace may take place in many forms (email, phone, face-to-face, IM) and between a variety of parties (coworkers, managers, reports, clients).

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2answers
126 views

Professional way to handle pressure for delivery date from client?

I work for a smaller business (50 employees) and am the only one handling a fairly large project for a client. This project involves upgrading software on their server. They are consistently ...
0
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0answers
347 views

My boss want to change my working hours, but i don't want to change them

So i have been working with this company for more than 3 months and the working hours on the contract is 9AM to 6PM, so today my boss contacting me and telling me that my working hours will be changed ...
-3
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1answer
271 views

Can I ask my senior to respond to my complaints?

I have submitted some complaints to my superior regarding my staff but he doesn't respond to me. Whether I can ask him to respond to my complaints? I work under a Govt Body. I sent through e mail and ...
3
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2answers
576 views

Goals Missed Due To delay In A Major Project

In preparation for my performance review, I realized that one of my goals became unattainable. I was responsible for an increase in webpage visits; however, a campaign that was designed to help with ...
5
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2answers
519 views

How much detail should you give when a candidate requests feedback?

I've been doing interviews with candidates for a development based job and have always liked to be open and communicative. When a candidate requests feedback, after an interview, I've wondered how ...
6
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4answers
1k views

On formal emails, is it acceptable to drop the signature block after the first message?

I recently noticed that the signature block is usually dropped after the first message sent by anyone in an email correspondence. Is this standard convention? Is it safer to always include a sign-off,...
58
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8answers
18k views

What not to say regarding my motivation for finding a new job?

I've had a few job interviews recently and I seriously wonder what exactly should I say when they ask me about my motivation for looking for a new job. I completely avoided talking about money except ...
-3
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0answers
122 views

What are some ways to better read manager’s and coworkers’ emotions? [closed]

Do you think there is a way to improve our reading of manager’s and coworkers’ emotions and adapting our behavior based on this emotional information? Furthermore, what are some ways that we can work ...
9
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1answer
1k views

Polite way to ask someone to delete an official email I sent to them by mistake

I sent an email to a customer containing sensitive company information. Unfortunately, in CC, I added another person from another organization who is not supposed to receive the email. How can I ask ...
2
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4answers
856 views

Meeting new CEO for the first time, how to respond?

A few days ago, I got this email: J____ C____, the new CEO for [my company] would like to meet with MSO people one on one. The following days are being scheduled for this. Then the various days ...
5
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4answers
825 views

No communications from company headquarters after local branch managers have all left together

I work for a company that has a big headquarters and 14 or 15 smaller local branches in different cities across the country. I work in one of the newest and smallest branch, opened in 2016 with a ...
20
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5answers
14k views

What to do when you're expected to respond to a mail involving several people, but you've expressed your position in person in the meantime?

Consider this scenario: A colleague from work (be it a boss or another coworker tasked with coordinating something) sends an e-mail to several people including you, whereby it's expected that all ...
6
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4answers
900 views

I have communication problems, what to do?

Today was the last day at my current job. I have been working with them for 9 months. As a data analyst I have to meet with other departments senior managers / directors. Today I asked my manager to ...
-4
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1answer
356 views

How to handle subtle strategies of disrespectful behavior? [closed]

The manager of our building employs certain strategies to maintain her position. A recent example: She commits an error. She tells the staff that the error was committed by the owner and that ...
2
votes
3answers
382 views

Wishing HR/recruiter of the future company happy new year

I am thinking to drop an email to my future colleague who was the first person I got to know from that company, and I know that company through her a short happy new year email. She is from the HR ...
48
votes
7answers
15k views

Accidentally defaced an internal production website during vulnerability scanning - How do I protect myself

I work in the information security department at my employer. Today while using automated tool of Burp Suite on one of our internal web applications in production to search for vulnerabilities, I ...
2
votes
1answer
415 views

How to avoid mental suffering knowing that I have no resources (time, etc.) to fully satisfy client needs?

Client has changed the usage patterns (pre-holiday effects before the long Christmas holidays) of the software developed and supplied by the company for which I am working and new errors due to ...
3
votes
4answers
790 views

Do I need to reply back to CEO Seasonal greetings email for everyone in company?

I am a bit confused with this situation. I have received the company's seasonal X' mas greeting from the CEO in my company email, which she sent to everyone. Is it appropriate to reply back in ...
6
votes
3answers
495 views

Asked to sign two variants of a form

At my workplace, twice a year, I'm asked to sign a particular form that my working hours are within acceptable limits for the organization. About a year ago, higher-ups started requiring receipt of ...
51
votes
11answers
9k views

Having difficulty understanding my native English-speaking colleagues. How can I improve?

I am originally from China and have lived in the UK for the past two and a half years, but English is not my first language. I spent one year studying a Master's degree and one year working an office ...
3
votes
3answers
818 views

Is not having friends at work normal?

I am an international student and I have got my first job as an intern at a company in Canada. I sometimes think that I am not good at communication and making friends. I have very little friends at ...
0
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2answers
296 views

Promise of conversion from contingent to full time employee, however package and deadline are unclear

I work at a company X which keeps two types of employees, one as contingent workers(people from different organization but working for X) and another as full time employees who are X's own hires. ...
1
vote
3answers
885 views

Lowered written offer and many red flags, should I follow up on negotiation?

I’ve received an verbal offer from a small company offering X amount base, n% guaranteed bonus and discretionary bonus (as an industry standard structure). The whole package is merely 10% more than ...
0
votes
1answer
133 views

How can I effectively suggest edits to shared content?

I and a more-senior co-worker are both contributors to shared content. This content is internal facing and is used to distribute information between teams. We are two of many contributors to this area....
2
votes
1answer
291 views

Transitioning to fully remote work with the same company

I work for a small company in Toronto as a Software Developer. We are a development shop where I and two other developers spend our full work week on a single client which is based in New York city. ...
25
votes
6answers
8k views

Team lead unhappy to lead team [closed]

I am the team lead of a team with quite a diverse background in both age and knowledge. 2 COBOL developers around 60 years old, 1 business person, one project manager, and 3 Java developers. I am the ...
5
votes
2answers
836 views

How do I get my boss to understand that I won't be able to attend a required session to visit a tranquility retreat?

I'm a 41-year-old single mom of one, with a 15-year-old daughter, Becky (not her real name). Becky has Asperger's Syndrome, diagnosed aged 8. She can't fully live independently and has some issues ...
5
votes
2answers
614 views

How to make it clear that I'm actually “asking for a friend” and not for myself?

A programmer (J.) that I know is looking for a new job - and wants it fast because she is in a bad environment right now. I was going to post for her in a public developers slack group, as I'm sure ...
1
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2answers
242 views

How to deal with difficulties of understanding a colleague (in person conversation)

Over the years every now and then I end up working with people whom I have trouble understanding in English. I am not a native English speaker and usually they are not either. Here I want to indicate ...
4
votes
4answers
1k views

If I talk to my mothers boss about the way he treats people could I get her fired?

My mom is a store manager at a big dollar store corporation. She has worked there nearly 5 years and has loved it however, she recently got a new district manager. He moved her to a different store ...
59
votes
11answers
13k views

Is the use of ellipsis “…” dismissive or rude?

In business communication, is the use of ellipsis, those three dots "...", intended to be dismissive of the recipient? Can it be construed as rude? My knee-jerk reaction is to read these as rather ...
8
votes
6answers
2k views

Coworker stated they're unable to work with me?

I'm not really sure where to go.. so maybe this place and help a bit. I've been at my current job for over two years now, we're a small jewelry company. The business changed hands to a individual (...
4
votes
5answers
770 views

How to suggest “helping” a coworker in chat without sounding condescending?

I started a new job recently. A coworker (let's call him Sam) is tasked with helping me do the initial project setup. At one point, he wanted to share a huge file (about 1 GB in size) with me. Now ...
5
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2answers
430 views

How to address organizational problems when I have a soft-spoken manager?

There are a few organizational-level problems at my company that I have tried to constructively highlight so that the appropriate parties can address them, but to no avail. I, myself, am in a standard ...
6
votes
4answers
636 views

Managment has no idea what the project is about

I am in a bit of a strange situation. I am part of software development team doing core transformation of existing COBOL based ordering system. There are also plans for future sales channel being ...
7
votes
6answers
1k views

How to deal with a difficult employee who doesn’t want to change

I am a manager in a software company managing about 30 people across multiple teams. I have 3 team leads in each section reporting to me. One of the team leads — lets call her Linda — is a very ...
1
vote
3answers
300 views

Going on a business trip, how to ask about travel and health insurance?

I work in a UK based company and am about to go on my first business trip overseas to Japan. I'll be going with my boss and the company will arrange everything. Flights and hotels have all been booked ...
-2
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1answer
452 views

What does a ticket escalation e-mail look like? [closed]

In many tutorials about issue tracking software and scrum based management a so called escalation process is mentioned. The idea is, that a first level agent sends an e-mail to a second level agent ...
23
votes
14answers
13k views

Sending department-wide non-work emails to colleagues. Is it rude?

I really would like to send an email to all the colleagues working in my department about tomorrow's strike and the recent UN report about climate change with some links in order to raise their ...
3
votes
2answers
1k views

What should I do if don't think I fit to the company's culture?

At my job I'm sitting at the corner of the room alone. I feel lonely. Break time comes I go for lunch alone. The group has a nice casual conversation. But I don't get along well. Different culture, ...
68
votes
16answers
25k views

How can I deal with my coworkers using unknown jargon and acronyms?

I'm exactly 1 month into a new job. I really like all my coworkers and we have lots of great conversations outside of work settings, easily the best manager I've ever had and the workplace is pretty ...
1
vote
4answers
821 views

Is two days an acceptable amount of time to catch up when working overnight?

I'm typically an 8-5 worker, but recently I found out for one day I may have to work overnight. This is due to a customer that doesn't want to close during the day for an upgrade. I've never worked ...
7
votes
1answer
650 views

Colleague always stepping in

I am hired in a new place and I have a colleague who used to be on my post but is now on a higher position. My colleague always steps in in every project I have been assigned to without teaching me ...
6
votes
5answers
1k views

As a contractor, non-technical employer questions my technical decisions

Some background, I've been a fullstack developer for some years now and have worked as a contractor for the last 1.5 years. I've been with the same employer throughout my time as a contractor, and ...
3
votes
1answer
504 views

How involved should a startup's CTO be in the technical details of work done by his engineers?

The short version: My boss / CTO / company founder double checking everything I do and gives me little technical decision-making authority. It's driving me nuts. To what extent is that normal / okay? ...
16
votes
7answers
4k views

Unable to meet goals when manager keeps busy in things which are outside the ambit

I joined a new company two months back. I committed to the CEO to meet certain goals within 3 months timeframe. CEO has a lot of expectations from me. Two months have passed and it seems I will not be ...
2
votes
7answers
905 views

Bosses/co-workers pretend to know things that they don't know

I was recently talking to a co-worker, and an esoteric subject became relevant. So before spouting out technical jargon, I thought it was important to determine if my co-worker knew anything about the ...
6
votes
4answers
784 views

How to communicate to my boss that I will quit if they do not grant me a more flexible schedule?

In my company we all work remotely. We are located in different time zones. There is however, one of the time zones where most of the people are located (not all). I am not in that time zone. Other ...
4
votes
5answers
2k views

I was duped into typing my password in plaintext during a Slack chat session

I worked in a heavily regulated industry and a company that is resistant to change. We recently just got Slack and everyone on our engineering team was getting used to it. A few jokes were made with ...
7
votes
2answers
1k views

How can I tell an employee to improve on his body-hygiene?

I have a new employee that joined my team, he is smart and very polite, but he smells very bad due to his transpiration or his general body odor. Sometimes when he comes in after having a shower, he ...