Questions tagged [email]

Questions about professional etiquette when communicating via email.

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51
votes
5answers
648k views

What should a professional email address look like?

I've been starting a resume recently, and I'm struggling with picking an email. What should a professional email address look like? Will employers look down on me if I have numbers at the end of my ...
60
votes
6answers
226k views

What is appropriate email follow-up etiquette after no response?

Sometimes I send emails and need a response. While not quite as bad as not being able to find denvercoder9, it sometimes happens I get no response. This presents a problem if the request is something ...
86
votes
16answers
156k views

How to proceed when remote boss doesn't answer emails?

My boss and I sit in different remote sites, several thousands of miles apart. We don't see each other often. On several occasions in the last few months, I have sent him emails asking him for ...
42
votes
6answers
204k views

How do I properly answer a rejection email?

I have recently applied for a job and I have received an email telling me that they had found someone already (so the problem was not my application, but the timing). Things like this happen, you have ...
15
votes
4answers
108k views

How long should one wait after interview to see if they got the job? [duplicate]

I recently interviewed with a company on Friday in which I think the interview went really well. Now that it's Wednesday, I'm starting to get some jitters that I may not have gotten the position. I ...
7
votes
1answer
2k views

When sending resume and cover letter in an email, what to put in the email body? [closed]

I would like to send my resume and cover letters in an email to a recruiter officer of an employer. I have both resume and cover letters in pdf. But I am not sure what is to say in the email body. ...
7
votes
3answers
2k views

When to send a "thank you" email?

Should I send a "thank you" email to every professional connection -- in office and out -- if he or she sends me something I request? Even if it's someone I know is inundated with emails? Even if I ...
76
votes
8answers
14k views

Should I bother to reply to emails from recruiters when I'm already employed?

Every now and then I get an email from a recruiter with a position they want to offer me. These emails are normally offering jobs outside my area of expertise and asking for skills I simply don't have....
20
votes
1answer
32k views

Responding to emails with CC recipients

If I get an email from a head manager in the company, and other managers are referenced in the CC section, should I respond to everyone? Or do I add those other emails in the BCC/CC spots too?
9
votes
7answers
5k views

How to ensure that my colleagues respond to my emails?

Rather than going to a colleague impromptu, I prefer to write an email to them as I do not wish to disturb their workflow. However, often I do not hear from them even after two weeks. I am thinking of ...
4
votes
2answers
2k views

Etiquette for email introductions

I made a referral via email to a recruiter at my company. The recruiter asked me to introduce him and the referee via email, and to ask the referee to include a resume. What exactly is the correct ...
-4
votes
4answers
598 views

When is it appropriate to "go up the ladder" when someone isn't doing their job and it's affecting you? [duplicate]

Here is the situation: We need maintenance done on a utility supply that a machine we have can't run without. It's a somewhat crucial piece of equipment and time is money here (but then again, where ...
35
votes
6answers
13k views

Coworker CCs boss on trivial email correspondence

I have a coworker who has a habit of CCing our common boss on nearly all email correspondence. The boss is hands-on enough to know what we are talking about but he is also cool and practical enough ...
2
votes
4answers
3k views

Putting your e-mail on your resume [duplicate]

I was passing my resume to a friend so he could pass it along to his company. He was taking a look at it and gave me a list of things I should fix. This was one of them: Get a Gmail or a custom ...
34
votes
0answers
5k views

Manager does not respond to my emails [duplicate]

I am a software engineer from the Ukraine working in a multinational company. My manager is located in the USA. I have a communication problem with my manager that I will explain with an example. I ...
2
votes
4answers
23k views

What kind of email address should I use in CV? [closed]

I have read "What should a professional email address look like?". My problem is somewhat similar to this but not all. At first when I was creating my gmail username (age of 15) I got frustrated ...
61
votes
11answers
23k views

I emailed my customer asking multiple questions. Their reply addressed only one. What is the polite way to point this out?

I asked the customer three questions, and they only answered one, as if the others didn't exist. I need answers to all those questions. Frankly, I find it a little rude that they didn't read my email ...
44
votes
6answers
335k views

How to tell sender they forgot the attachment without embarrassing them?

So I got an email from someone reading "blah blah, X is attached". However the email has no attachments. Obviously they just forgot to attach X before hitting the send button. How should I hint ...
33
votes
4answers
401k views

How to start an email to a company?

When applying for a job or even just asking clarifications on something, I have often found problems when starting the email, which might seem like a secondary problem but it does present some ...
23
votes
9answers
25k views

Are employers allowed to access/search through one's personal email outside work hours?

Recently I have been noticing some weird activity on my workstation (which is password protected) such as Browser Data (History, Saved Passwords, Ignored Prompt Options, Plugin Data, Browser Session ...
16
votes
4answers
352k views

What is a polite way to ask for a status update

For years, I have used the following technique to ask for a status update for requests I have made. If I have not received a response after at least 48 hours and normally more, I sent the following ...
11
votes
4answers
17k views

Should I send a thank-you email for answers received?

This is not always a workplace scenario but if I ask someone a question by mail and they reply with an answer, should I reply with a thanks or not? I am always thinking maybe they will think I am ...
29
votes
10answers
44k views

Is it professional to correct misspellings of my name?

I have a common name, but an uncommon spelling. Specifically, my name is Kelli. Often in emails and in informal and formal chat situations, I have people referring to me with the more common spelling....
11
votes
4answers
3k views

How to tell co-workers that their action is disturbing you from thinking while working

If a co-worker unknowingly disturbs you doing something where concentration is important, what is the best way to tell them? When I'm programming, disturbances are particularly disruptive. Should I ...
10
votes
5answers
20k views

How long can I wait to respond to recruiter e-mail?

A little over a month ago, I tweaked my resume on some job search websites. Since then I had been too busy to realistically handle my inflow of e-mail due to personal matters. I am now in the position ...
10
votes
5answers
26k views

How should I address an email application if I don't have the last name of the receiver?

I'm sending an application to a freelance software developer by email. My goal is to work for free in my spare time (not quite an internship, but basically an internship). I have a completed, and ...
5
votes
3answers
12k views

How to address family members in a formal email?

My mother (let's call her Anna Jones) and I work as volunteers for a non profit organization, and I'm never sure how I should address her in work emails. When I write emails to my mother I use "Dear ...
20
votes
5answers
36k views

Can I delete all my professional e-mails after resigning my job?

I recently resigned from my job where I worked for more than 5 years (we parted on good conditions). What should I do with my professional e-mails (both sent and received)? There are some e-mails ...
15
votes
4answers
4k views

How can I politely ask a coworker to stop forwarding emails to the company distribution list

A coworker of mine has recently started forwarding all sorts of newsletters, community event details, and promotions to the company-wide email distribution list. None of the stuff she forwards have ...
12
votes
4answers
877 views

Can emails count as being cover letters, or should a cover letter be a proper document?

I posted a job description which asks for a cover letter and a resume. I've received some emails with cover letter-like content, but no attached cover letter. I'm torn between accepting the email ...
10
votes
6answers
13k views

How can I stop recruiters from continually sending me emails about positions? [duplicate]

As no doubt many others here, I constantly get bombarded with emails (and phone messages) from recruiters. Here is the typical email (paraphrased): ~~~~~~~~~~~~ Yo, Dude! I have a job for a Java ...
2
votes
3answers
13k views

How legal is for a company to reuse a former employee's email account? [closed]

I left my job for another job. My company that I had worked for decided, that they were going to reuse my email address. The email has my name, for example matt@company.com. It was used already for ...
0
votes
2answers
5k views

What do you do if someone says they'll email you tomorrow, and they don't?

I had a first stage interview yesterday; it seemed to go reasonably well. They told me that they have a pretty quick turnaround on things, and that they'll get back to me tomorrow. It's 4pm, and I ...
-1
votes
2answers
699 views

Resigning: How to phrase email and what to say when sending email to all colleagues when leaving? [closed]

I will be leaving my current job soon, I already handed my notice in however I asked for it to be kept low key as I didn't want the whole office and my colleagues ask me why I was leaving etc (I don't ...
11
votes
5answers
3k views

Handling unusual email from possible recruit

I recently sent an email regarding a job opportunity that opened in the company I work, where I included relevant details on the desired candidate's profile along with my contact information for ...
4
votes
2answers
2k views

Should I send an email correcting my spelling mistake in a job application?

Applying for a journalism internship I really want and of course in the last line of the email I wrote "your welcome to call" instead of "you're welcome to call". Should I acknowledge this mistake or ...
1
vote
1answer
182 views

How to reapply after turning down a position

I was offered a position in October 2015. I turned it down because I had been working at home for about 10 months and wasn't sure I wanted to go back to an office full time (after working in one for ...
-2
votes
2answers
7k views

Which of these is more of a professional Email Address? [closed]

Let's just say my name is Sharon Jane Still (Not really but same initials though). I have an email account that is imsjstill@gmail.com and another that is sjstill@outlook.com. My actual name is not ...
-2
votes
1answer
911 views

Should I contact the recruiter who didn't respond to my e-mail, through Linkedin? [closed]

I have recently interviewed for a developer role at a tech company and the interviews went well. In the final interview, the manager mentioned that he got good feedback from the interviewers and that ...
53
votes
16answers
16k views

How to get domain experts to answer questions correctly, completely & concisely

I'm a software developer working for a consultancy that undertakes a variety of projects in a variety of domains. Projects typically have a relatively short turnaround (e.g. a few months). I find that ...
45
votes
11answers
27k views

Co-Worker Overreacts to Request for Clarification

I received an email from a business user requesting an update of national identifiers for 1150 employees. Being the fairly new guy (I've been with the company for only a year), I looped in the other ...
89
votes
7answers
16k views

How should I respond to a colleague who refuses to email me task requests?

This morning one of our designers called me and asked me to complete a task. In order to have a written record, I asked him to email me, but he suddenly said he was going to talk to the manager and ...
38
votes
5answers
23k views

Has my employer breached my confidentiality? [closed]

I contacted HR today about a grievance I wanted to log because of an ongoing situation. Rather than reply to me directly, the HR advisor forwarded the email directly to one of the managers who had ...
101
votes
10answers
19k views

In a company crossing multiple timezones, is it rude to send a co-worker a work email in the middle of the night?

I work in a company that spans multiple timezones, and I work with people who are in wildly different timezones from me. For example, some of my coworkers are in the USA and work local hours, others ...
49
votes
8answers
225k views

How does one title a resignation email?

I am in a situation where I need to tell my current employer that I am leaving. This will be the first my manager hears of it; for reasons I don't want to discuss here, we have not had a meeting about ...
43
votes
12answers
109k views

What's the politest way of writing when you have not received a reply? [duplicate]

Some counter-parties don't reply promptly, and my boss requires paper record like emailing them again e.g. after 7 business days additional to follow-up calls. My boss and I think my writing is very ...
84
votes
9answers
21k views

Should I reply to urgent emails if I am not fit for work?

Background: I am on sick leave because of my manager: mental issues, specific problem discussed with MD and HR. I am trying to stay away from work-related emails. Meanwhile, I am sick and all my ...
56
votes
7answers
19k views

How to respond to an insistent recruiter's cold email?

In receiving a second cold email from a recruiter earlier today, I discovered I had missed the first among my usual sea of emails. The recruiter guilts me in the subject line, writing "I haven't heard ...
15
votes
5answers
47k views

Sent an email to a wrong person. How to correct myself and recover from the situation?

I used to be a contractor PM for a small outsourcing company. One sunny day, I was discussing with my colleague, a branch head, some unpleasant issues about how we optimize our expenses, shifting ...
100
votes
12answers
42k views

Is it okay to slightly modify a forwarded email?

Sometimes when I forward a professional email, I find myself wanting to slightly modify it. Either because there's a small English mistake (I work with non-native speakers) or because, since they're ...