Questions tagged [knowledge-transfer]

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How to handle merging separate expert teams while avoiding bus factor?

When there is a situation that 2 small teams merge to form a bigger one, in the start there will be within the team two different sets of domain experts. This situation has the advantage that specific ...
smith's user avatar
  • 2,218
-5 votes
2 answers
434 views

What to do for the client to release us from project?

My friend and I are working for a client from my company since almost last 10 years on a big project. No one else know the work we did, so we will be called anytime to look into any issue in the ...
user2225190's user avatar
1 vote
2 answers
526 views

Advice about struggles with new role

I had turned down this role last year, and stepped down from a management role. I took the time to get better in my old role and become more confident. The opportunity came around again, so this ...
A Duggan's user avatar
  • 103
4 votes
6 answers
2k views

How to tell coworker in polite way to briefly describe things I need to learn instead of elaborating?

I am working on product in which I am a newbie, but in my group there are coworkers that know that product deeply in all the details. Those coworkers are busy with high-priority tickets and I am new ...
shjeff's user avatar
  • 165
2 votes
2 answers
820 views

Overseas team not interested in knowledge transfer

I have fair experience in my industry (9 years). I joined a new company before 1 year. Company A was already working and has their own product, Company B comes, acquires it and makes it an overseas ...
k3y4r's user avatar
  • 869
40 votes
12 answers
18k views

Retiring employee is reluctant to share knowledge

I have joined a new company recently and am in a bit of a bad situation. The company wants me to develop with their ERP system among other projects. However, it is this one particular thing, where I ...
testerJester's user avatar
-1 votes
2 answers
293 views

Is there an universal argument for sharing valuable knowledge/skills? [closed]

There are many great Questions and Answers on this site that deal with the question of whether or not to share valuable knowledge/skills with others: What is wrong with sharing knowledge with ...
amsquareb's user avatar
  • 139
2 votes
2 answers
20k views

Best way to ask for knowledge transfer

I need to ask someone to provide knowledge and insight around autoscaling in AWS. I am unsure of the best way to ask for this help. The goal is to get enough information about this process so that I ...
user99201's user avatar
  • 420
-4 votes
5 answers
1k views

About Knowledge Transfer Issue [duplicate]

While I am leaving my current company, they have asked me to do a knowledge transfer. What should I do and what do I need to present to them?
pavankumar's user avatar
5 votes
3 answers
1k views

Senior colleague doesn't respond to my emails

I have a senior colleague with a lot of insider knowledge. He has too much information to write down at one time so I make documentation as I come across issues that require his attention. He's been ...
Eddie's user avatar
  • 527
3 votes
2 answers
853 views

My job is frequently held up due to my lack of knowledge

I've been at a company for over two years. It's a small company with only around 35 employees and there is only one other person that actually knows how to do my job. However, he's frequently busy on ...
Jared's user avatar
  • 437
17 votes
6 answers
2k views

Explaining observations/concepts/conclusions to people who are unaware of your Domain Knowledge

I am software developer. During last five years I have tried to grab knowledge from various technical areas and from colleagues. And now I landed up in a company where the people in my team are either ...
nobalG's user avatar
  • 417
4 votes
5 answers
1k views

Departing senior is ghosting me, I need info and code from him

Some background - I joined the company fresh out of college a year ago. My feedbacks till now from my manager and other team members have been quite positive. After couple of months after I joined ...
user2828360's user avatar
65 votes
12 answers
18k views

How can I train a replacement without letting my bosses and the replacement know?

I am networking to change jobs. I want to train a replacement at my current job. I have identified the person. I need to have more one-on-one time with that coworker, but it is challenging to arrange. ...
user avatar
6 votes
1 answer
373 views

Will an increase in job-hopping cause there to be fewer experts everywhere? [closed]

I learned a tremendous amount from a few people who had been at my last job for 30+ years. Also there was a library of forgotten knowledge in old reports they pointed me to, that none of the co-...
user avatar
0 votes
1 answer
266 views

How to effectively transition portion of a complex project to a 2nd developer?

I work at a consulting company as a data engineer. Over the last 1.5 years, I built out a highly complex data lake/data wrangling implementation for a client. Everything is documented pretty ...
c36's user avatar
  • 6,440
19 votes
10 answers
5k views

How to convince boss to spend notice period on documentation instead of new projects

Recently I've signed with a new employer and am currently serving the notice period at my old employer. There's a rather long notice period where I live, given my parameters (13 weeks, Belgium). ...
G_H's user avatar
  • 267
2 votes
1 answer
596 views

How to justify the need for knowledge transfer

I have 7 outsourced employees and 2 employees with a yearly contract. Management wants to get rid of 5 of the outsourced employees as soon as possible and replace them with 5 new outsourced employees ...
user101373's user avatar
16 votes
4 answers
2k views

I come off as an expert in writing, but In person, nobody takes me seriously, and it is affecting my career, how can I fix this?

I have considerable knowledge in the business and technology of my field (supply chain and planning), from 7 years experience and from having a Ph.D in a closely related field. Although my colleagues ...
Alex Kinman's user avatar
187 votes
13 answers
40k views

Is it ethical to use knowledge in main job for side gig?

Suppose I have a main job (Monday to Friday, 9am to 5pm) that involves lots of computer programming, and one day I build a recommender system for my company (think of Amazon.com making recommendations)...
wwl's user avatar
  • 1,699
143 votes
12 answers
32k views

Asked to secretly obtain coworker's knowledge before he gets fired

I was recently told by my manager that one of my coworkers (call him Steve) will be fired in a few weeks, as his last reviews were found unsatisfactory. My manager also told me to "inquire and ...
DarkCygnus's user avatar
  • 83.2k
1 vote
4 answers
510 views

Reading on the job [duplicate]

So a little bit about my situation: My company is in the process of relocation. I will be relocating as well. Due to this, workload has cut down significantly to the point where i am reading books ...
ryekayo's user avatar
  • 417
2 votes
1 answer
164 views

A week before my next job -- how do I spend time wisely ramping up?

One of my concerns from my last job (internship) was my lack of relevant skill set which led to me not getting a full-time offer. How do I politely send an email to my future mentors (whom I have ...
envy_intelligence's user avatar
82 votes
10 answers
24k views

I suspect a coworker is pregnant and will be taking maternity leave, but she hasn't confirmed and I can't really ask

I have a coworker who I believe to be pregnant. Visibly, either she's put on several specifically placed pounds, or she's expecting. For the rest of this post, I'm going to assume she is. In general, ...
Sidney's user avatar
  • 5,627
1 vote
3 answers
610 views

How can I get the information I need from a colleague who doesn't want to share it? [duplicate]

I recently started working in the IT department of a "slow" company. We have almost no documentation for our code and systems, neither as wiki nor as self descriptive code/comments. I have to do QA ...
user62859's user avatar
2 votes
2 answers
421 views

A contractor I work with for the same client bothers my resources

Currently my company is contracted by another company. We work besides another big company where the employees of this companies inquire a lot from us. It has got to the point where we feel like we ...
Zack's user avatar
  • 215
0 votes
1 answer
239 views

How to train someone who is unlike to take up a job [closed]

I am working for a software consulting company, we provide software testing service to our customers. Not long ago, we developed a test suite for our customer. By the end of our contract, one ...
Yu Zhang's user avatar
  • 921
4 votes
4 answers
757 views

How to approach knowing of a coworkers departure but keeping it an "Inner circle"?

So, I am the SME in one area, and a backup SME in an area that overlaps. I cover my coworker's (Let's call him John) area while he's on PTO, and he does mine. A few weeks ago, he came by to let me ...
Sidney's user avatar
  • 5,627
-1 votes
3 answers
164 views

Do I have to transfer? [closed]

My district leader wants me to transfer because I'm dating my managers brother. We have never let that effect our work relationship and we don't discuss home life at work. They says she is playing ...
Amber's user avatar
  • 7
1 vote
4 answers
254 views

Sharing Personal External Publications With Coworkers [closed]

I am new to my current company, but have 20 years with other companies. I am considering presenting some topics to my co-workers, but I think I'd like to share the same concepts with the rest of the ...
Baronz's user avatar
  • 626
2 votes
4 answers
556 views

Company-internal stack exchange clone?

I'm at a company with a lot of experts in their fields who are going to be retiring over the next few years, and my company is looking for ways to make it easier to transfer that knowledge to new ...
Shelby's user avatar
  • 139
6 votes
5 answers
5k views

How to deal with, or what to say, when team member always says "I Have already explained this to you"

I am a software engineer of 8+ years of experience and joined a company 5 months back. Recently, one new project was assigned to me, and my reporting manager has asked one of my team members to give ...
PKKhandelwal's user avatar
4 votes
8 answers
1k views

Should I share (weekly/fortnightly) useful articles published on web with my seniors/colleagues through email?

I work in a large multinational company. My department is mix of around 60 young and experienced people. I joined around 3 years back. I often feel that there is huge scope to improve managing the ...
user avatar
21 votes
4 answers
9k views

How to ask senior/mid level developers for guidance (if you're a junior)?

I want to ask a twist to the popular question that was posted yesterday about the junior developer who refuses help. Just some background...I recently graduated and have been working with my company ...
Lawrence Aiello's user avatar
166 votes
12 answers
40k views

What is wrong with sharing knowledge with colleagues at work?

I have a keen interest in learning new things about whatever technology I am using at work and then sharing my knowledge and experiences with colleagues. One of my friends has repeatedly told me NOT ...
AndroidDev's user avatar
  • 1,533
-1 votes
3 answers
1k views

Quitting my Job - How to not leave scorched earth behind [duplicate]

I am currently employed by a large company in a German speaking country in Europe. From May until the end of November I worked for a work agency and was allocated to that company. Since 1st of ...
TheJoeIaut's user avatar
-2 votes
3 answers
422 views

Stuck in first programming job with lacklustre boss, and a limited set of skills - an optimal strategy for pursuing more ambitious roles, elsewhere? [duplicate]

As the title encapsulates, I am stuck in a junior role, with a boss who I feel has a negative attitude towards developing and training his team. This results in general unhappiness among my colleagues ...
CodeMaster's user avatar
-2 votes
2 answers
553 views

Asking for help from senior or anyone is it such a big issue and geting fired because of it [closed]

I am currently working as a software engineer and I am a trainee. The problem is I was working on Android development, and my work got delayed and the guy who I was reporting is not familiar in ...
user3114091's user avatar
7 votes
4 answers
2k views

Conflict of knowledge with a colleague

An experienced (but in no way senior) developer has joined the same project as myself. He seems to know vastly more about the programming language we use, but on the other hand I feel I know more ...
AncientSwordRage's user avatar
1 vote
0 answers
97 views

How to make sure important team members leaving doesn't impact knowledge transfer on a project? [duplicate]

I have recently joined a new company, and after 4 month of my joining, 2 of my team members are leaving this company. Technically, the project is not doing so good, and the team members also didn't ...
user1149555's user avatar
17 votes
4 answers
10k views

How to make a smooth exit transition?

I have worked at my current company for 13 months now, and have accepted an offer yesterday from another firm. I love the work environment at my current job and all my coworkers, but an increased ...
im so confused's user avatar
10 votes
4 answers
3k views

How to successfully transition into a new job/role which the current employee is 'forced' to leave?

Background During a large (technology) company restructure I was asked to step into a 'higher' role (a role with more responsibilities, more visibility, etc...). The current employee in that position ...
c_maker's user avatar
  • 1,137
1 vote
3 answers
514 views

Is it improper to use Powerpoint to ask questions?

When inheriting a pre-existing project/task, what's the best way to conduct a meeting in which the primary purpose is for the meeting lead to be more informed, as opposed to the other members? I'm ...
James's user avatar
  • 121
6 votes
4 answers
9k views

Notice period - how to do knowledge transfer in a short time to avoid extension of notice period?

I am leaving my current position in start of next month after officially serving two months stated notice period. This may cut to next week if I finish assigned work because I have some personal ...
Prasham's user avatar
  • 165
375 votes
13 answers
75k views

How can I prepare for getting hit by a bus?

As a member of small teams, I had significant responsibility. Whether driving progress by organizing meetings or maintaining/creating/understanding a large percentage of specific technical information,...
enderland's user avatar
  • 111k
21 votes
13 answers
4k views

How to politely prevent coworkers from altering one's contributions to a knowledge base?

In the company I work for we extensively use a knowledge base for technical matters. Everybody can ask questions and everybody can answer. Of course, there are always contributions that one thinks ...
10 votes
6 answers
593 views

Company mini-conference - How to engage co-workers?

As an initiative to increase knowledge and competence at my workplace, I have approached my team with the idea to have a mini-conference with technology topics. The plan is to have this for half a day ...
pkhamre's user avatar
  • 515
4 votes
1 answer
340 views

Things to do when transitioning jobs

This is my first time to resign as an IT Application Developer and I will be starting to work with my new employer after the 30 days notice that I gave in my resignation letter. I'm new to this ...
BizApps's user avatar
  • 151
19 votes
2 answers
2k views

How do I deal with a reluctance to consult with others?

I have a long history of struggling in the workplace with interaction with others. It's not that I don't know how to communicate effectively with people, but that when faced with a problem that ...
Chiara Coetzee's user avatar
33 votes
8 answers
2k views

How do your busiest people transfer their knowledge?

We have recently polled our company wide wiki users and found out that there are two large groups of users: people with lots of knowledge but (who claim they have) no time to document people with ...
Reinstate Monica - Goodbye SE's user avatar