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Questions tagged [phone]

Questions about company phone usage, regulations, or personal phones in the context of work.

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2
votes
4answers
526 views

Interviewer Never Called?

I saw a question similar to this one: Basically I received and confirmed via Email a phone interview for 1:30pm EST/ 10:30am PST (different time zones). The interviewer then emailed me and asked to ...
3
votes
1answer
743 views

Can a company keep your phone number when you quit if you ported it to the company plan from a personal line originally?

I recently quit my job and requested that the company port my number to my new provider. The number was originally ported into the company plan from my personal line several years ago. They are ...
0
votes
3answers
534 views

Personal phones used for company business

If I used my personal cell phone to conduct business for my employer and they pay partial for the bill can they keep my phone upon termination?
56
votes
11answers
23k views

How can I effectively communicate to recruiters that a phone call is not possible?

I am a software developer in the UK, I am currently searching for a new job. Among the various methods I'm using are recruiters. I understand that the normal workflow of a typical recruiter will ...
148
votes
18answers
22k views

Trouble understanding the speech of overseas colleagues

All of my development colleagues (software development company) are based overseas in India (I'm in the UK). I'm in a junior position and a lot of my development relies on being taught how to do ...
2
votes
1answer
374 views

How can I improve phone interviewing process?

Many of my first round interviews are done over the phone; however, I only have a cell phone, and so when recruiters and employers call to interview me, I am often nervous and have trouble hearing ...
33
votes
3answers
9k views

Is boss over stepping boundary/micromanaging?

In my office my boss is the Dr. and the manager. He is very particular about what I say to the patients, especially over the phone. He has had me write lines in the past. He now wants to have a ...
1
vote
5answers
734 views

Dealing with non-existent telephone policy

I'm in a new job at an university. I sit with three other colleagues in a room. The office location is new as well as the team composition. We recently got phones. The other three team members have ...
13
votes
8answers
3k views

How to handle a customer who has my personal number

I have a customer who somehow got my personal number instead of my work phone line. Since this individual has my number they believe that the office hours no longer apply to them. This person has been ...
0
votes
2answers
217 views

Should recruitment company be asking me if I was interviewed/hired?

I was recommended to an interview by a recruitment company. Due to issues with their communication platform, they forwarded my personal contact details to their customer. They asked for permission and ...
8
votes
3answers
712 views

How do I tactfully ask a colleague to not take extended phone calls in our open plan office?

Like most these days I work in an open plan office. Distractions are par for the course but something that I find particularly hard to deal with and somewhat disrespectful is when colleagues take ...
2
votes
2answers
561 views

Phone interviewer never called, no explanation in 3 days

I’m a college Junior who recently went to a career fair to look for summer internships. I talked to the VP of one department and really liked what he was working on. On top of applying and submitting ...
2
votes
3answers
520 views

How do I politely refuse scheduling phone calls and redirect to email instead?

At my job I regularly receive calls and emails from people who want to make certain kinds of offers to sell my team some services, which don't interest me 95% of the time, although they could be ...
47
votes
5answers
12k views

Responding to trivial and constant affirmation in a telephonic conference

My team and I (supervisor) have to attend a telephonic conference once in a week with another team located in a different country. The agenda is usually sharing updates of each other's work and trying ...
3
votes
4answers
568 views

Most professional way to answer calls from colleagues

I answer my phone at work with hello, but I have been told by a friend that is very unprofessional, I should answer with my just first name/last name, maybe adding @my workplace. It seems very stiff ...
-1
votes
4answers
259 views

Technical interview on phone: what kind of question should I expect? [closed]

I am currently in contact with a company, in another city from where I am currently working. I already had a phone interview last week with the HR, which seems to go well since we agree on another ...
1
vote
3answers
644 views

Conference call for interviews - too expensive

I have been given a phone number for my interview, using which and a reference number, I can connect to any number of interviewers in a room. The drawback for me with this is that I do not have a ...
4
votes
6answers
785 views

What is a polite answering system message to stop clients from repeat calling?

Often clients will call my phone continuously until I answer. Sometimes they have already left a voicemail only moments earlier, sometimes they do not leave one at all. I make a concerted effort to ...
1
vote
2answers
615 views

Interview cancelled on the very day, re-scheduled phone interview

I was supposed to have my final interview with one of the executives today afternoon, and got a call this morning that they have to reschedule the interview because the interviewer has urgent issues. ...
94
votes
8answers
28k views

It's not my job to answer the phone [duplicate]

I happen to sit near the secretary who handles the company phone. The secretary doesn't always come to work at my office as she alternates working between multiple offices. Hence, whenever she's not ...
18
votes
5answers
9k views

How to handle phone calls when I've lost my voice?

A friend of mine lost his voice and due to his work he gets a lot of calls, this is causing him to make an effort to try to speak as loud as he can because people doesn't seem to care that he can't ...
0
votes
2answers
163 views

Do some recruiters care more about their quotas than finding candidates? [closed]

I've been perplexed for the past couple of weeks. I've been getting calls left and right by different recruiters about some positions they have open. I had three recruiters contact me in one day and ...
-1
votes
5answers
465 views

How to handle internal phone calls with a shared phone?

Situation I work in a room shared with other 2 coworkers. It's approximately 10 x 5 meters. We have 4 desks. A o[]x - B o[]o Me I'll update with a paint picture later The phone is located on ...
18
votes
7answers
11k views

How to politely refuse telling the client's name for the recruiter?

Usually when dealing with recruitment agencies and applying for certain IT job positions, at some point they share the client's name (either by phone or e-mail) and usually saying that I should keep ...
0
votes
4answers
884 views

Is missing an initial interview request phone call considered bad form

If you get a phone call from an interviewer about a position you have applied for, and you miss the initial call which regards them telling you that you have been shortlisted and are eligible for an ...
-2
votes
2answers
226 views

Handle situation about phonecall with client [closed]

Background: A week ago, a coworker receive a email from one of the company's client. In that email they ask about review a "problem" with the results of a report - he didn't say which report exaclty. ...
0
votes
1answer
655 views

When should recruiters call candidates instead of emailling? [closed]

Customarily, phone calls are used when the callers need to have the responses as soon as possible, or when they don't receive replies by other channels for whatever reasons. Receiving an important ...
4
votes
4answers
1k views

My onsite client keeps calling me after office hours and on weekends

So the scenario is like we and another company are working on a common project. I often visit their office for discussion and meetings. For the first few months, it goes very well. After that they ...
2
votes
3answers
674 views

How to reduce employee phone usage in the workplace? [duplicate]

We have a relaxed work environment where listening to music with headphones is allowed in many circumstances. This seems to result in a significant part of the day being spent looking for next track, ...
0
votes
2answers
552 views

How to properly handle this follow up situation [duplicate]

I think that this is a common thing that everyone runs into. I am currently looking for a new job. I received a call on Thursday and the HR person was wondering if I might be available on Sunday for ...
48
votes
8answers
11k views

Is it reasonable to leave my company phone at my workplace?

For security reasons, my boss wants to reach us and is worried by the fact that we use our private mobile phones. To remedy this, everyone is getting a company phone with a strict app policy. We are ...
0
votes
2answers
11k views

The right format for phone number in résumé [closed]

I'm revisiting my résumé and updating portions that needs updating. I'm stuck at the phone number format. I did a quick Google search and found that the most common format is like this: (+xx) xxx-xxx-...
8
votes
1answer
743 views

How long should I keep the phone ringing?

I sometime find myself in project manager's shoes and need to remind people of duties they have to carry out for assigned projects. I do not want to be too pushy but after a few emails I tend to call ...
5
votes
5answers
1k views

Giving phone number to students' parents

I am a new high school teacher in a major city teaching urban children. A colleague of mine uses her personal cell phone when she needs to call parents, but most of my current coworkers deliberately ...
4
votes
1answer
689 views

What to do when i always have an eye on me?

I have been working at this tuition center for about 2 years now. I am a decent worker who is never late and I always finish my assigned tasks. There is a rule that was implemented from the start of ...
2
votes
2answers
284 views

Conference Room Phones

At my current place of work we have multiple conference rooms with Polycom conference phones. The issue is, employees are removing the phones and taking them to other rooms and using them. Doesn't ...
18
votes
3answers
11k views

Where to take phone interview while at work

I was lucky enough to get a phone interview for a position I am interested in. I able to schedule it during my lunch break but where do I take the call? In my car? Should I move to another part of the ...
2
votes
3answers
420 views

Recording Phone Calls with No Company HR Policy [closed]

I was recently a part of an unforeseen call between two departments over a failing project. During the call, my manager had blatantly lied to our HR director regarding this failing project and where ...
16
votes
7answers
10k views

Avoiding confusion when two people in an office share the same first name

I work in a small office (6 people) and we recently started training a new person, who shares a first name with another worker who has been in the office for the last ~5 years (let's call them "John")....
2
votes
2answers
804 views

CV is sent but my phone number will be changed

there is question bothering me: I am a Ukrainian citizen, will go to study to Luxembourg from September till February 2017. Meanwhile, I applied for the internship programme starting in Ferbuary, 2017....
6
votes
2answers
630 views

Company phone software developer

I´m working as a software developer in my company and are mostly developing our app. When testing I’m using both my own phone and the emulator. Recently my phone is starting to lack memory. My phone ...
-4
votes
1answer
197 views

Does a receptionist need permisssion of secretary to transfer calls to a director? [closed]

If someone calls, looking for the director of the company, am I right to transfer the call straight to the director? Or should I first get permission from the director's secretary?
138
votes
13answers
40k views

How can I screen calls when callers refuse to tell me the nature of the call?

Background: At my workplace we have a small open office of under 10 staff. While I work as a developer which includes making & receiving phone calls for technical matters, I sometimes answer the ...
0
votes
2answers
1k views

What should I expect from a 2nd phone interview? [closed]

I applied for a job abroad, got a first 1 hour phone interview. A week later they called me to schedule a 2nd 30 minute interview with another person. What does this mean? The first interview was ...
1
vote
4answers
1k views

Potential employer/client is vague, texts me on WhatsApp

I am a software engineer looking for short-term employment and/or work on a for-hire basis (for a number of reasons - I know I'll have other commitments in 2017-18). Now - there is this guy, who got ...
-4
votes
2answers
260 views

Persistent technical communication issues over the phone, how should I handle it?

I'm job hunting and there's this company (in the states, if that matters) that wants to interview me and for a while we haven't been able to communicate because my cellphone isn't working and they ...
6
votes
6answers
3k views

Job offer negotation: trying to communicate over email, but employer keeps calling on the phone

I interviewed with a company for an engineering position and I got to know that they will be extending an offer. Since then, the exchanges between me and HR have been frustrating: First they called ...
32
votes
5answers
5k views

Dealing with telephone phobia

Over the past couple of months I have been cutting my teeth in the business world and have been learning a lot. I have become a good member of my team and am working on software products that do go to ...
11
votes
5answers
6k views

What's a concise way to handle “wrong number” phone calls from inside the workplace?

Office phone rings and I pick up: Me: say my name and/or branch Person: Oh, I'm sorry, I think I called the wrong phone number. What's a good response to end this concisely and professionally?...
38
votes
4answers
12k views

Accidental insult over the phone

Background: We submitted an engineering product to the client, who then has a team review our submission and provide comments which we must resolve. One particular reviewer, Andy (not his/her real ...