Questions tagged [phone]

Questions about company phone usage, regulations, or personal phones in the context of work.

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12
votes
3answers
3k views

Workplace email says Coronovirus Tracking App is mandatory for work, despite Government saying it's optional

I work for an IT firm and am currently the person in charge of doing onsite troubleshooting for PCs in the office while everyone is working from home (Remote Desktop solution we adopt requires out PCs ...
8
votes
6answers
4k views

Does not having a mobile phone disadvantage me in the job market?

I don't have a mobile phone and rely on my laptop to be contactable. My experience is I'm not much less contactable, because I'm seldom away from my laptop for more than an hour at a time (unless I'm ...
4
votes
1answer
1k views

Can a company keep your phone number when you quit if you ported it to the company plan from a personal line originally?

I recently quit my job and requested that the company port my number to my new provider. The number was originally ported into the company plan from my personal line several years ago. They are ...
2
votes
3answers
786 views

How to filter out useless recruiter calls?

Often, I get proposals/conversations on LinkedIn that look like this one: Recruiter: Hi [Name], Would you consider moving to [location] for a job? For one of my clients -...
4
votes
4answers
1k views

Interviewer asked what my “cap salary” would be?

Recently I was in a phone interview with a company and the interviewer asked me what my "cap salary" would be. I thought it was a strange question to ask, so I told them my minimum salary idea. She ...
18
votes
7answers
12k views

How to politely refuse telling the client's name for the recruiter?

Usually when dealing with recruitment agencies and applying for certain IT job positions, at some point they share the client's name (either by phone or e-mail) and usually saying that I should keep ...
16
votes
6answers
6k views

What is a polite way to clarify my gender in phone calls?

Naturally in my native language my voice over the phone is sometimes closer to a female voice. But my natural voice is sounding completely normal. The problem is the listener in the other end of the ...
2
votes
4answers
626 views

Interviewer Never Called?

I saw a question similar to this one: Basically I received and confirmed via Email a phone interview for 1:30pm EST/ 10:30am PST (different time zones). The interviewer then emailed me and asked to ...
0
votes
3answers
541 views

Personal phones used for company business

If I used my personal cell phone to conduct business for my employer and they pay partial for the bill can they keep my phone upon termination?
58
votes
11answers
23k views

How can I effectively communicate to recruiters that a phone call is not possible?

I am a software developer in the UK, I am currently searching for a new job. Among the various methods I'm using are recruiters. I understand that the normal workflow of a typical recruiter will ...
148
votes
18answers
23k views

Trouble understanding the speech of overseas colleagues

All of my development colleagues (software development company) are based overseas in India (I'm in the UK). I'm in a junior position and a lot of my development relies on being taught how to do ...
2
votes
1answer
379 views

How can I improve phone interviewing process?

Many of my first round interviews are done over the phone; however, I only have a cell phone, and so when recruiters and employers call to interview me, I am often nervous and have trouble hearing ...
33
votes
3answers
9k views

Is boss over stepping boundary/micromanaging?

In my office my boss is the Dr. and the manager. He is very particular about what I say to the patients, especially over the phone. He has had me write lines in the past. He now wants to have a ...
8
votes
3answers
3k views

How to handle debt collection calls for a former employee?

In January 2014 I began receiving debt collection calls for an employee who was formerly one of my direct reports. Not wanting to get into a conundrum with HR (which is very easy to do with this ...
1
vote
5answers
749 views

Dealing with non-existent telephone policy

I'm in a new job at an university. I sit with three other colleagues in a room. The office location is new as well as the team composition. We recently got phones. The other three team members have ...
13
votes
8answers
4k views

How to handle a customer who has my personal number

I have a customer who somehow got my personal number instead of my work phone line. Since this individual has my number they believe that the office hours no longer apply to them. This person has been ...
47
votes
5answers
13k views

Responding to trivial and constant affirmation in a telephonic conference

My team and I (supervisor) have to attend a telephonic conference once in a week with another team located in a different country. The agenda is usually sharing updates of each other's work and trying ...
0
votes
2answers
218 views

Should recruitment company be asking me if I was interviewed/hired?

I was recommended to an interview by a recruitment company. Due to issues with their communication platform, they forwarded my personal contact details to their customer. They asked for permission and ...
8
votes
3answers
736 views

How do I tactfully ask a colleague to not take extended phone calls in our open plan office?

Like most these days I work in an open plan office. Distractions are par for the course but something that I find particularly hard to deal with and somewhat disrespectful is when colleagues take ...
2
votes
2answers
625 views

Phone interviewer never called, no explanation in 3 days

I’m a college Junior who recently went to a career fair to look for summer internships. I talked to the VP of one department and really liked what he was working on. On top of applying and submitting ...
30
votes
6answers
158k views

What's the proper way to answer a telephone call from someone I do not know personally?

I recently graduated from college and started working. Before starting work, I had almost never received any calls from anyone I did not know personally - and when I did it was usually just a wrong ...
2
votes
3answers
1k views

How do I politely refuse scheduling phone calls and redirect to email instead?

At my job I regularly receive calls and emails from people who want to make certain kinds of offers to sell my team some services, which don't interest me 95% of the time, although they could be ...
3
votes
4answers
800 views

Most professional way to answer calls from colleagues

I answer my phone at work with hello, but I have been told by a friend that is very unprofessional, I should answer with my just first name/last name, maybe adding @my workplace. It seems very stiff ...
-1
votes
4answers
262 views

Technical interview on phone: what kind of question should I expect? [closed]

I am currently in contact with a company, in another city from where I am currently working. I already had a phone interview last week with the HR, which seems to go well since we agree on another ...
1
vote
3answers
653 views

Conference call for interviews - too expensive

I have been given a phone number for my interview, using which and a reference number, I can connect to any number of interviewers in a room. The drawback for me with this is that I do not have a ...
1
vote
2answers
14k views

Company's recruiter forgot to call me for a phone interview. Options for getting in touch with another recruiter?

I recently got recommended by a colleague for a position at a large company, and applied through an internal channel. My colleague thinks I'd be a fit for the team and the position, but my first phone ...
4
votes
6answers
1k views

What is a polite answering system message to stop clients from repeat calling?

Often clients will call my phone continuously until I answer. Sometimes they have already left a voicemail only moments earlier, sometimes they do not leave one at all. I make a concerted effort to ...
1
vote
2answers
643 views

Interview cancelled on the very day, re-scheduled phone interview

I was supposed to have my final interview with one of the executives today afternoon, and got a call this morning that they have to reschedule the interview because the interviewer has urgent issues. ...
94
votes
8answers
30k views

It's not my job to answer the phone [duplicate]

I happen to sit near the secretary who handles the company phone. The secretary doesn't always come to work at my office as she alternates working between multiple offices. Hence, whenever she's not ...
18
votes
5answers
11k views

How to handle phone calls when I've lost my voice?

A friend of mine lost his voice and due to his work he gets a lot of calls, this is causing him to make an effort to try to speak as loud as he can because people doesn't seem to care that he can't ...
15
votes
2answers
45k views

How should I deal with an employer who doesn't honor a phone interview time?

I had a phone interview scheduled, but the interviewer didn't end up calling me, even after 30 minutes. What should I do afterwards?
0
votes
2answers
174 views

Do some recruiters care more about their quotas than finding candidates? [closed]

I've been perplexed for the past couple of weeks. I've been getting calls left and right by different recruiters about some positions they have open. I had three recruiters contact me in one day and ...
-1
votes
5answers
483 views

How to handle internal phone calls with a shared phone?

Situation I work in a room shared with other 2 coworkers. It's approximately 10 x 5 meters. We have 4 desks. A o[]x - B o[]o Me I'll update with a paint picture later The phone is located on Adam's ...
0
votes
4answers
1k views

Is missing an initial interview request phone call considered bad form

If you get a phone call from an interviewer about a position you have applied for, and you miss the initial call which regards them telling you that you have been shortlisted and are eligible for an ...
-1
votes
2answers
230 views

Handle situation about phonecall with client [closed]

Background: A week ago, a coworker receive a email from one of the company's client. In that email they ask about review a "problem" with the results of a report - he didn't say which report exaclty. ...
0
votes
1answer
761 views

When should recruiters call candidates instead of emailling? [closed]

Customarily, phone calls are used when the callers need to have the responses as soon as possible, or when they don't receive replies by other channels for whatever reasons. Receiving an important ...
4
votes
4answers
2k views

My onsite client keeps calling me after office hours and on weekends

So the scenario is like we and another company are working on a common project. I often visit their office for discussion and meetings. For the first few months, it goes very well. After that they ...
44
votes
13answers
30k views

Preventing cheating in a phone interview

I'm going to interview someone on the phone, I have been involved in a few in-person interviews before but this is my first phone interview so I have some concerns about the process. It's a technical ...
2
votes
3answers
689 views

How to reduce employee phone usage in the workplace? [duplicate]

We have a relaxed work environment where listening to music with headphones is allowed in many circumstances. This seems to result in a significant part of the day being spent looking for next track, ...
0
votes
2answers
554 views

How to properly handle this follow up situation [duplicate]

I think that this is a common thing that everyone runs into. I am currently looking for a new job. I received a call on Thursday and the HR person was wondering if I might be available on Sunday for ...
48
votes
8answers
11k views

Is it reasonable to leave my company phone at my workplace?

For security reasons, my boss wants to reach us and is worried by the fact that we use our private mobile phones. To remedy this, everyone is getting a company phone with a strict app policy. We are ...
0
votes
2answers
14k views

The right format for phone number in résumé [closed]

I'm revisiting my résumé and updating portions that needs updating. I'm stuck at the phone number format. I did a quick Google search and found that the most common format is like this: (+xx) xxx-xxx-...
0
votes
5answers
3k views

best way to prevent usage of mobile phones inside workplace [closed]

In a recent audit by one of our client they advised to block mobile phones inside office campus since the client fears that employees will take snapshots of client data,So we decided to block the ...
8
votes
1answer
971 views

How long should I keep the phone ringing?

I sometime find myself in project manager's shoes and need to remind people of duties they have to carry out for assigned projects. I do not want to be too pushy but after a few emails I tend to call ...
5
votes
5answers
2k views

Giving phone number to students' parents

I am a new high school teacher in a major city teaching urban children. A colleague of mine uses her personal cell phone when she needs to call parents, but most of my current coworkers deliberately ...
4
votes
1answer
708 views

What to do when i always have an eye on me?

I have been working at this tuition center for about 2 years now. I am a decent worker who is never late and I always finish my assigned tasks. There is a rule that was implemented from the start of ...
2
votes
2answers
285 views

Conference Room Phones

At my current place of work we have multiple conference rooms with Polycom conference phones. The issue is, employees are removing the phones and taking them to other rooms and using them. Doesn't ...
18
votes
3answers
13k views

Where to take phone interview while at work

I was lucky enough to get a phone interview for a position I am interested in. I able to schedule it during my lunch break but where do I take the call? In my car? Should I move to another part of the ...
2
votes
3answers
436 views

Recording Phone Calls with No Company HR Policy [closed]

I was recently a part of an unforeseen call between two departments over a failing project. During the call, my manager had blatantly lied to our HR director regarding this failing project and where ...
16
votes
7answers
11k views

Avoiding confusion when two people in an office share the same first name

I work in a small office (6 people) and we recently started training a new person, who shares a first name with another worker who has been in the office for the last ~5 years (let's call them "John")....