What you are being asked for is the implementation of a non-functional requirement. You are being asked for a usability improvement, not an expansion of functionality. **Non-functional requirements of a system are *still* requirements**. In this case, these usability fixes are intended to increase the user's productivity and lower their error rates. Usability fixes can be non-trivial to implement. This does not mean they should be dealt with as second-class concerns. As a developer, you are there to create what is *important*, not what is *easy*. An excellent book for helping understand usability as a key, core, engineering concern is <a href="http://www.jnd.org/books/design-of-everyday-things-revised.html">"The Design of Everyday Things" by Donald Norman (link)</a>. A good example of a system which is feature-complete and which needs further development of the user controls, is the Model T Ford. As a car, it goes. It stops. It carries passengers. Now <a href="http://www.caranddriver.com/features/how-to-drive-a-ford-model-t">take a look at the user controls (link)</a>. No-one makes them like that any more - for good reasons. They are hard (and error-prone, i.e. injury-prone) to start. The throttle is a pair of sticks on opposite sides of the steering column, and they have to be operated independently and simultaneously.