I follow the robustness principle for emails: "Be conservative in what you send, be liberal in what you accept" :-) Here's how what I've learned from [Postel's Law](http://en.wikipedia.org/wiki/Robustness_principle) applies in this scenario: - You cannot control what others send to you; thus, for maximum benefit you should accept everything. - You cannot control what others accept from you; thus, for maximum benefit you should send it in a way that everyone accepts. Sure, you can be angry about formless emails and attempt to teach people, but this doesn't accomplish anything. So I always use a short envelope but don't mind if others don't. In fact, I appreciate it as it saves time. By the way, I use the Quicktext add-on for Thunderbird for handling the formalities for me. Hitting Alt+1 creates: > Hi [First Name], > > [Cursor] > > Regards, > Me Alt+2 then is the more formal version and so on. So you can write quickly and still be a bit nice :-)