226

While "usecase" is a general term, it's normal to take more than one month to learn company specific and industry specific jargon and acronyms. Equally, after just one month, your coworkers should consider it normal for you to still be getting your feet wet and they should be willing to explain acronyms and other concepts specific to the company and ...


210

I only want my manager/scrum master to understand why it still took 2 days when John said he will help me complete in 4 hours? Pass it to him if asked. He volunteered to take responsibility, so let him. 'Why did it take two days when John said 4 hours?' 'You'll need to ask John that, 4 hours was his estimate, my estimate of 2 days was correct.' It won't ...


141

Don't make estimates based on expectations of the future, make them based on observations of the past. When John says "don't worry I'll help you and you'll finish the task in 2-4 hours" bring up the last few times this has happened. Thanks John, I really appreciate that offer. The last three sprints you've been too over-comitted with other work to ...


112

Would it be wise to tell the boss (anonymously or not anonymously) or should I pretend I never heard it? Pretend you never heard it. This is not a case where some employees are stealing from the company or something similar where telling the boss may make sense. They are jokes, possibly in poor taste, and you were not present for or a part of the ...


100

Is it rude? The question you should really be asking here is, is it allowed? The answer is : No. I am unsure whether this would be a misuse of our working email (actually, I have never received such kind of emails from any colleague, or none I can remember). Yes, it will be considered a misuse. Do not use official resource for any unofficial / non-...


97

Talk to your boss before the next meeting and ask what you should do in the case that your coworker cannot make it to the meeting for whatever reason. There is no need to mention that your coworker is frequently missing meetings. Follow the boss's instructions if the situation happens again. Normally I would simply tell the customer that it looks like X ...


74

I've seen a number of questions lately that seem to be almost self-answering, if you follow one simple guideline: Unless you have a very good reason not to, simply tell the truth with respect and politeness. This isn't just a guideline for this particular question; it's a good mode of thought going forward. In this case? Your boss wants to throw together ...


72

Don't do this. The problem isn't really that it's not work related - as you say innocuous non-business use already happens on a smaller scale and is generally accepted, or at the very least tacitly ignored. That's not what this is though - this is mass mailing staff (many of whom you don't even know) on the organisation's e-mail platform about something ...


67

Is CCing the manager in first E-mail regarding urgent matter considered escalation? Absolutely it's considered escalation, since you've gone over and above the normal means of contacting them (phone / email directly to the team) and you're explicitly pulling their manager into the thread with a hope of bringing the issue to their attention quickly. In your ...


58

John’s time would be called an “impediment” in agile circles. So to move forward without headaches and stressing... Put in your estimate If John says, that’s too high, should be x, respond with “Cool! Let’s huddle up later and we’ll revise the estimate after that once I get your insights on the subject” Go about your day. No meeting? No worries, the ...


58

Step #1 Change your frame of mind. "How can I politely ask my coworkers to speak normally?" is quite accusatory and I'm sure no one in the office will enjoy being criticized by the new guy that doesn't understand the acronyms. However, if the entire meeting was held in Klingon and your company is in no way related to the usage nor development of the ...


53

Yes, the ellipsis in this usage should not be used in professional environment. The only "good" usage of ellipsis in a sentence you're writing1 is to replace etc. Why one shouldn't use it? Written communication is subject to interpretation. In a professional environment, you always want your message to be as clear as possible so everyone will get the ...


50

Most of the time, the nicest way is to be straightforward. If this happens in middle of a running conversation, just say: Excuse me if you got confused by the tone of the voice, but I'm Mr. X here, not miss X. Another way, lead the conversation by saying: "Hello, Mr.X here / speaking" include the salutation on purpose so as to leave no room for ...


46

For the non-software developers: As a software developer, you typically write code that exists only on your machine, and then when you think it’s fine, you issue a “pull request”, and someone reviews it, and either asks for changes to be made, or combines it into your company’s product. As long as the ”pull request” isn’t handled, it’s as good as if the work ...


42

Jargon is an important communication tool both for speeding up communication and making it more precise. I do not think it would be useful, or even possible, to constrain your colleagues to using only standard English for work discussions. The first thing to do with any unfamiliar term or abbreviation is to feed it to your favorite search engine and ...


41

It could help if you step back from the immediate issue and consider the "meta" nature of this. Pull requests are just a symptom. What you have there is a manager who wants to keep all the power (even such a petty one as reviewing/approving code changes), does not want to delegate, yet can't or won't do the job himself. This can happen in any aspect of the ...


39

I disagree with the conclusion reached in most of the answers provided so far. Is the use of ellipsis commonly considered to be unprofessional? Should I ban the three dots from my business communication? In my opinion, this is a matter of context. Yes, ellipsis just stuck at the end of a sentence, can be an implied rude or unprofessional comment. ...


34

Messages which can be perceived as political should not be sent to your colleagues. They have built in that there is consensus on some subjects where there may be none. People with other views will see it as if there is a company-wide policy on those subjects. Would you find it acceptable if another colleague would send round a link to a report about the ...


33

This is why I always reach out to the meeting lead before joining a call. If you're the lead obviously get on the call, maybe send a quick email/slack to whoever else you need on the call as a reminder, but if not just make sure the lead is ready to start the call before going on. You mentioned they might not have seen the meeting request:Did you double ...


28

I'm trans so I have special experience here, I guess... Whenever I get misgendered I have three options: 1) Say nothing. 2) Immediately correct them. 3) Correct them if they continue to do it. You have to figure out how much it bothers you. Usually if I'm say... talking to a vendor that I'll never speak with again, I just ignore it. It's not worth the ...


25

What would your boss do with that information? Do you think he would fire them? Would you want him to? Would he have a conversation about the fact that someone overheard them talking, but not fire them? What happens then? Could he even have that conversation without revealing the fact that you're the one who told him? I don't think the fact that you ...


24

Talk to your CEO as soon as possible. Tell him that you didn't do the tasks he expected you to do because you were given other work by the manager. It's then up to the CEO to decide what has priority. A half decent CEO will then talk to your manager and agree with him what you should do. The only person to blame is obviously yourself, because you waited ...


23

Owner is determining raises based on customer work Well, they can determine whatever criteria they want for raise, does not matter. The real question is: do you think you are getting paid enough (including the raise), based on your work and contribution? Forget you've read about the criteria (which is a restricted or confidential information) Approach you ...


22

If your co-worker is leading the meeting, then let them initiate the call to the customer and you. That way you are not on the phone looking poor. If the call is not initiated, then you contact the co-worker to find out why and suggest they should contact the customer. If this happens more than once then you should give the details to your manager.


22

Is CCing the manager in first E-mail regarding urgent matter considered escalation? Yes. To add, unless it is a well-defined scenario, urgent is a relative term. You might consider a glitch in your user account in the company portal to apply leave as urgent, whereas, for the service team, it might be urgent to deploy a security patch / OS Update to the ...


21

Communication is the key. Targets can change, but that should not come to anyone as a surprise. If your theoretical (on-paper) targets are not aligned properly with the actual work, then there's surely involve a gap which will make you look bad despite delivering the assigned work. As gnasher729 already mentioned, you should have had this conversation ...


20

John is probably busy, so book him for a 4 hour meeting with this on the agenda where he is not busy with something else. Do it as soon as you can, preferably right after the meetings where this happen. If he doesn't have time in his schedule, ask him in email with the manager cc'ed to arrange the meeting with you. If he is very busy, ask him to place it ...


20

That’s not what you want to say. You want to tell them that you would be happy to accept their offer but can’t at the moment because of the bond. The new company may decide to do something to get you released earlier if they want to, so your problem goes away. Or they may hold on that information and contact you in a year. If you say you’re comfortable ...


20

So if I was to talk to her boss and tell him that he is seriously messing with her mental health (which she has a bad history with and I'm scared this is going to push her over) would I potentially get her fired? Yes, you could. Whether she would be fired over this depends on location / culture / how much of an arse the boss is, but it certainly strikes me ...


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