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5 votes

My boss: "I feel jealous"

I'm going to answer this as an Australian. It is often said that Australians don't like people thinking too highly of themselves. I wonder if that's relevant here. OK.. So, in several occasions, ...
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-1 votes

Excessive use of @Channel and @here annotations in Slack channels

As other questions have said, I'm going to assume that you're in a position of authority (otherwise you should be speaking with someone who is). Use a tool that gives people the control over ...
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  • 1,013
0 votes

As a manager, what options do I have when somebody is totally stuck?

If it was always the same dev, training or termination and replacement (they might not be for for the job, it happens). Since you say it is a group of them, group sessions can be very productive. Have ...
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  • 889
0 votes

Excessive use of @Channel and @here annotations in Slack channels

We can't leave or mute these channels as from time to time, there are relevant messages there that we should know of. This seems key to me. These "relevant messages", are they also urgent? ...
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-2 votes

My boss: "I feel jealous"

Sadly, very few managers feel comfortable praising their staff, even when those staff have done an excellent job. This might be partly because the think the staff will get big-headed and demand more ...
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  • 1,580
18 votes

My boss: "I feel jealous"

It's meant as a compliment, but it may also show some limitations of your manager. It's a broad brushstroke, but Australians are less free with compliments than other places. Excessive compliments can ...
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  • 1,576
4 votes

My boss: "I feel jealous"

Is this normal in a professional setting in an English-speaking Western country? There is no 'normal', but it is unprofessional as it neglects an opportunity to boost confidence and job satisfaction ...
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  • 197k
-1 votes

Excessive use of @Channel and @here annotations in Slack channels

Unless you are both in a position of authority AND have the time to spare to police this, then just get used to it like everyone else. Sending blanket messages to cease and desist is just adding to ...
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  • 197k
2 votes

Excessive use of @Channel and @here annotations in Slack channels

I'm going to assume that you're in a position of authority (otherwise you should be speaking with someone who is). First of all, you follow Philip's answer. Then, if there as specific instances of ...
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5 votes

Excessive use of @Channel and @here annotations in Slack channels

Just post a polite message. Hey folks - could we consider not using (at)here or (at)channel in our large membership channels unless it's a critical issue? It can be a bit distracting to have these ...
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2 votes

As a manager, what options do I have when somebody is totally stuck?

In a comment, you say in the current example the dev lead seemed to have proposed a solution but the dev still can't make it work. I'm chatting with the dev on a communicator trying to understand why ...
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1 vote

As a manager, what options do I have when somebody is totally stuck?

I see a lot of things that can be improved: The team is currently around 15 team members That team size is to big for most dev teams, it should be split up into several teams. Teams that big doesn't ...
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  • 1,749
0 votes

As a manager, what options do I have when somebody is totally stuck?

It sounds as if you have the expertise in the team to solve the problems but the individuals you've tasked with solving the a particular problem are not getting access to that expertise. As nvoigt ...
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  • 1,112
0 votes

How can I get feedback on a business idea for providing English language support for specific projects?

A few points that I think you should note: It is very difficult to get someone's attention for a CONCEPT. Try YOU to execute this idea. Offer this service as a freelancer for a while and use the money ...
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7 votes

As a manager, what options do I have when somebody is totally stuck?

As a developer, I would expect this to escalate first into involving more of the team. If a few devs can't solve it, it would further escalate to a full-team discussion or meeting and having all ...
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  • 171
6 votes

As a manager, what options do I have when somebody is totally stuck?

The other three answers (at the time I'm writing this) are great, so I won't rehash what they've already covered. Instead, I'll pick up on something they have only slightly touched on. I'm spending ...
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102 votes

As a manager, what options do I have when somebody is totally stuck?

What can a developer do, when they are stuck? Try something Google it Ask a peer for help (this means you have to build enough structure in your head to explain it to someone else and often that ...
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  • 110k
13 votes

As a manager, what options do I have when somebody is totally stuck?

I've been in a similar position. First red flag: The team is currently around 15 team members. We can't divide it into additional teams, a topic which I wouldn't like to dive into. Being a leader of ...
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17 votes

As a manager, what options do I have when somebody is totally stuck?

If 4 people out of a team of 15 are the ones getting stuck, you should simply get someone who is stuck to work with one of the more competent team members. I say "work with", not "ask ...
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1 vote
Accepted

Politely saying no to other departments despite historic expectations?

Original question asker here: by reading the answers here, I have realised that there are essentially three components to the solution. No answer has captured all three, so here is my attempt: The ...
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  • 2,265
2 votes

Politely saying no to other departments despite historic expectations?

they request things that are outside of a tiny core of jobs that are the true responsibilities of my department This is the key here. This is not a thing about politeness or collaborative atmosphere. ...
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  • 315
4 votes

Politely saying no to other departments despite historic expectations?

Don't say no. Say "yes, but you have to follow the new system". What the new system is, is that new trajectory you're tasked with charting out. This might take the form of a ticketing system,...
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  • 14.5k
5 votes

Politely saying no to other departments despite historic expectations?

If this is a new company policy, make it explicit : I’m sorry, but our department is not allowed to accept this kind of request anymore. In addition, if you’re allowed to, historic expectations ...
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7 votes

Politely saying no to other departments despite historic expectations?

Don't say "No", say "That'll cost ya". In the business world all revolves around money. If you use $1000 to save another department $2000 that is good business, The other way ...
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6 votes

Politely saying no to other departments despite historic expectations?

Other answers really hit the nail on the head for work that another team owns or work that you can file and forget about. For requests where the external team is really insistent on getting the work ...
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  • 319
50 votes

Politely saying no to other departments despite historic expectations?

I have had to handle this exact kind of situation (in a different context) as a managing consultant. These other departments are not coming to you on a whim. They are coming to get a technical ...
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  • 1,408
8 votes

Politely saying no to other departments despite historic expectations?

Just keep saying no. It's what you were hired to do, don't expect it to be popular. I've been in this situation a few times. Best to just do what needs to be done professionally and disregard anyone ...
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  • 197k
27 votes

Politely saying no to other departments despite historic expectations?

What are ways to change this? You will need to educate the population on the new way of handling requests. For requests that are outside of the responsibilities of your department, you need to direct ...
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  • 65.1k
2 votes

How to deal with manager's poor communication skills?

You must have one of my former bosses. I've had a Manager exactly like this. Unfortunately, there's not much that will permanently change their behavior. Speaking from experience, involving senior ...
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  • 1,061
3 votes

How to deal with manager's poor communication skills?

Have you considered talking to M directly and raise all the concerns (but make sure you have all the facts ready and be prepared for questions). Do raise them without emotions at play and the goal is ...
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5 votes

How to ask my former employer whether he finished my reference letter or not?

I've been in this situation a couple of times back in the day. My solution is pretty direct. I save them the effort and check all the dates and everything else, then write the reference myself. Then I ...
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  • 197k
3 votes

How to ask my former employer whether he finished my reference letter or not?

How to respectively ask him about this issue without making him feel even the slightest sense of unhappy? A phrasing I can think of goes something like this. Feel free to adapt it to your own style ...
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  • 73k
3 votes

How to announce a superior's decision I don't necessarily agree to?

Your job is to support the decisions your boss makes. Back door messages to let everyone know you don't agree undermines your boss and your career as well. There is no way you can convey a message ...
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1 vote

How to announce a superior's decision I don't necessarily agree to?

I want them to know it was not my decision; This is not the same as disagreeing and committing. This is disagreeing and continuing to disagree as you present the decision to others. Don't weasel ...
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  • 4,036
8 votes
Accepted

How to announce a superior's decision I don't necessarily agree to?

The possible phrases you mentioned sound like blame shifting because the phrasing itself leads someone to believe that the entire decision is deserving of blame. You may want to try and phrase it a ...
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  • 214
-4 votes

How to announce a superior's decision I don't necessarily agree to?

Rather than phrasing it as your Boss's decision, just present it as a request from the Boss. This lets the stakeholders know that: It was not your decision ( it isn't even a decision) You aren't ...
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  • 65.1k
3 votes

How to announce a superior's decision I don't necessarily agree to?

This happens a lot, nothing too uncommon I would say. While we may have differences in our viewpoints, if a decision is made / approved, you need to carry that considering you are involved and ...
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  • 61.2k
5 votes
Accepted

What to say during a group evolution meeting

Think it this way: this group evaluation (or evolution) meeting has two agendas: To figure out the answers to the questions (for those who can answer) Find out the communication gaps present in the ...
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  • 61.2k
6 votes
Accepted

How to deal with a good new employee with poor verbal communication?

The first thing you should do is to have a 1:1 with this person and explain what the problem is that you've noticed. Try to do it in as least an accusatory manner as you can. Don't be like "you'...
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2 votes

How to deal with a good new employee with poor verbal communication?

Anyone who's been in the meeting, if they were paying attention and participating, will be able to make sense of these notes This is a pretty arrogant statement. This would be true for people who ...
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  • 35.3k
10 votes

How to deal with a good new employee with poor verbal communication?

He hasn't yet spoken much in the couple of sessions he was on - because the project is new to him, and he was expected to mostly listen the first couple of meetings. So you've made it clear to him ...
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  • 1,318
0 votes

How to deal with a good new employee with poor verbal communication?

It could be that it is his communication style to listen carefully to other people, and only state his opinion when he feels that he is absolutely sure that his idea is a very good one, error-proof, ...
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7 votes

How do you deal with disrespectful/angry coworker?

Talk to your boss Have you discussed this situation with your manager? If you do so you'll either learn that the other manager was out of line (they certainly were in the way they spoke to you, but I ...
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  • 6,448
6 votes

How do you deal with disrespectful/angry coworker?

There's a serious organizational issue here. This manager believes that he is entitled to walk up to anybody at a lower level and start giving them orders. Even in the military (20 year veteran here), ...
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  • 1,347
13 votes

How do you deal with disrespectful/angry coworker?

This is a company problem. Clearly you and the other manager have different definitions of what "Defcon 3" means. While we're at it, in the US, this level of readiness just means that jets ...
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  • 4,036
73 votes

How do you deal with disrespectful/angry coworker?

What you should have done is ask your direct report to leave the room, straight away. It's possible your understanding on the criticality of the issue was not correct, which is why you suspend your 1-...
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8 votes

How do you deal with disrespectful/angry coworker?

It sounds as if the problem is already being dealt with, but not at a speed to this guy's liking. I could see how this guy really pushed your buttons. Very disrespectful! If I were you, I would ...
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  • 35.3k
18 votes

How do you deal with disrespectful/angry coworker?

When someone in an authority position comes in says something like "DEFCON*" it is clearly an indication that there is a problem that they view as highly critical. The attitude that you &...
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  • 1,037
28 votes

How do you deal with disrespectful/angry coworker?

I tell him that they'll join the work on it if they want to work on it. This was at best unprofessional on your part. If there's a serious issue, you don't blow off the people trying to get it fixed. ...
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