Hot answers tagged

267 votes

Is it okay to slightly modify a forwarded email?

Can I modify it instead of rewriting it? Absolutely not. Is it frowned upon? Absolutely. When you're forwarding an email, it's implied that you're leaving the original email chain untouched or ...
  • 59.9k
239 votes

Response to a bugfix suggestion said to just report bugs (not suggest solutions). Is this typical?

No, this is not usual. You have run across a fairly common beast, however, the Elitist Super Entitled Developer. He's smarter than everyone else in his own mind and is entitled to be rude for the ...
  • 33.6k
235 votes

Angry email from customer insisting he didn't get a refund

First thing to do is double check and make certain that you issued the refund on your end. You say that his account says he has been refunded, but also go and find the actual bank transaction to be ...
  • 29.8k
220 votes

Does a one-line email response from a job seeker show a lack of interest?

My problem with his response is that I am offering him a job interview and he replies with 5 words. I don't think this is a big problem. Yes, a salutation would be better, yes, thanking you would ...
  • 23.2k
214 votes

I'm being blamed for not responding to an email from a client that was directly addressed to coworker

Ask your boss: "How do you want me to respond to e-mails when I am only CC'd?". I do not think you did anything wrong, but you can reach a more effective solution to the real problem by putting all ...
212 votes

What can I do to avoid potential charges for bribery?

At my job, we are told to immediately report potential corruption/bribery to our line manager/a specific person depending on the scenario. If you get ahead of this and own up to it with your boss, ...
  • 951
208 votes

How should I tell my colleagues that my last name comes first?

Just one more suggestion I don’t see mentioned. Sign your email with the name you’d like people to call you and put your full name below. Best wishes, Mr. Hong ———- Hong Gildong Director of Cultural ...
204 votes

How should I respond to a colleague who refuses to email me task requests?

If the designer doesn't want to e-mail you, you can take down notes when you're on the phone and then send him an e-mail with what you discussed. Hello Designer, As per our discussion I will ...
  • 27.8k
199 votes

How should I reply to an email which feels unprofessional after declining a technical interview/test?

No need to reply at all - you don't want this job (for good reasons) and they don't want to offer you a job (for dubious reasons, IMO). Just move on to the next opportunity and don't spend any more ...
194 votes

Boss IMs my private email account at work

That should be easy. Open up a new account to use at work and tell your boss that having your private account open at work reduces your productivity because of the private messages that your friends ...
  • 117k
191 votes

How to politely tell someone they did not hit "reply to all" in an email?

Hi Bob - just so you're aware, seems like you haven't hit reply all there. No need to dress it up any more than that.
  • 34.3k
189 votes

Is it professional to write unrelated content in an almost-empty email?

Just leave the email with the attachment and state This timesheet refers to X. Please see attached. Regards, Bracco Just leave the quote out of it and keep the email basic. Your emails are for the ...
  • 19.2k
182 votes

Take me off the endless email threads

So set up a folder for each project like that one and a mail rule to direct the emails there. Then once a day, or every other day, a quick gander will keep you up to date. Leaving the inbox for more ...
  • 16.8k
175 votes

Is it legal for company to use my work email to pretend I still work there?

Regarding the first question, "is it legal?" questions should always be posted on Law SE, not here. As for your LinkedIn account, LinkedIn has the ability to change your email address associated with ...
  • 42.3k
169 votes

One of my subordinates' child passed away, how can I inform my team?

First send out the email about the loss separate from anything about rearranging duties. It should include any information you have about the funeral or visitation or even if there is a charity they ...
  • 141k
165 votes

Should I reply to urgent emails if I am not fit for work?

Question: am I supposed to reply to urgent work emails even if I am not fit for work? No. You decided you weren't fit enough mentally to be working, and your doctor and HR agreed to put you on ...
161 votes

How should I respond to a potential employer thanking me for my application and telling me they'll be in contact?

Don't send any reply. They told you they received your application and will contact you when they're ready. There's nothing for you to say, and any email you send with a non-message will just clutter ...
  • 5,158
160 votes

Should I use my personal e-mail address, or my workplace one, when registering to external websites for work purposes?

You're not accessing the sites for personal reasons, you're accessing the sites to perform a work activity - ergo, use your work email address. Furthermore, some companies require verification of an ...
  • 5,883
154 votes

How does one title a resignation email?

None. This is one of those things that you do in person. "Hey boss, do you have 5-10 minutes?". If you're remote, then a phone call is fine. They'll ask you to eventually write the email so there's a ...
  • 36.1k
154 votes

How to react to an unusually informal first contact from a recruiter

What is bothering me is the use of "tu" instead of "vous" : I don't really know how to react to this. Why being so informal ? Am I over thinking this or does it scratch you too ? You are ...
153 votes

Co-Worker Overreacts to Request for Clarification

From what I understand, here are my answers to your questions: Did I say anything wrong? In my opinion, yes: In asking for clarification on whether or not there was a program to do what the ...
140 votes

Colleagues routinely only answer the first of my questions?

I'll usually enumerate my questions if I have more than one, like Can you tell me more about XX? I saw YY and infer ZZ. Is that correct? Am I also right that Peter should take care of task A? This ...
  • 787
137 votes

HR at my new job just sent me an email saying that I am a volunteer. I've been working here two months under the impression that it's paid work

Like Kozaky said, check your contract. Any paid position would have involved signing an official job offer that would have specified your salary. Find that document and read it again to make sure ...
  • 11.4k
135 votes

How to tell sender they forgot the attachment without embarrassing them?

Hey, is it possible you can resend this? I didn't get any attachments. Thanks! Don't overthink this. No one's perfect. Word it in a way which isn't accusational and you'll be fine. Don't say "...
  • 110k
133 votes

How to handle it when someone drags in upper management to get you to solve a problem that they were the source of

Let your manager handle this. Now that it has gone up the chain your manager will want to handle the narrative. If your manager tells you to reply and cc all then fine - but let that call come from ...
  • 36.5k
132 votes

How to get domain experts to answer questions correctly, completely & concisely

You don't ask open ended questions. You ask concise, directed questions for specific relevant information pertaining to a task or project they care about or have some stake in. People are not there to ...
  • 204k
131 votes

How should I respond to a (positive) email about my career path that I don't think was supposed to come to me?

Here's an alternative to Philip Kendall's excellent suggestion: Do nothing. Don't tell anyone (at work or at home). Wait and see if you are in fact promoted. Normally notifying the sender about ...
130 votes

What's the politest way of writing when you have not received a reply?

While I also think your mails are reasonable, I'd like to provide a different perspective: You are telling them that they failed to reply. While true that might be considered rude, no one likes ...
  • 577
128 votes

Should I bother to reply to emails from recruiters when I'm already employed?

Typically, you can ignore recruiters who: email you about a job that is far out of your area/experience seem like they haven't done their homework on you appear to be spamming anyone who matches ...
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