Hot answers tagged

69

These answers are OK, but they are missing one possible and often effective technique for encouraging behavior change. The way you do it is by "modeling" the correct/expected behavior. In other words, pretend as though they prompted you using impeccable manners and respond to them with exactly the level of respect you want to see from them. Over ...


55

She won't work, and you can't fire her. Your manager would be happy to fire her, but HR won't let you. If you fire her, this work will not be done. If you keep her, this work will not be done. So talk to HR about sending her off on gardening leave - you can apply any restrictions you want, but basically, she is classed as still serving notice (so can't work ...


43

I am happy to help if I can but I would just like to point it out politely that they would have to ask nicely. Don't do this - it's incredibly petty and ridiculous. It may not be as rude as you think it is - some people are just very matter of fact in emails, and the two examples you gave there could well be considered "matter of fact" more than ...


41

The fact that these long-pending tasks are generally carried out by departing employees seems like you/the company saves them as up. So there are some !*#&-jobs for leavers to do (to punish them). Add to this your firm belief that all of her 4 promotions were solely because of political reasons, the "chauvinistic female laws" you mention and ...


13

A month ago, an employee I manage decided to move out. All the knowledge transfer was complete in the first 2 weeks. ...then her job is, essentially, done. Sure, in an ideal world you'd have the knowledge transfer done and then she'd work hard on any menial tasks that you provide until her time with you is complete. But (exceptional employees aside) it ...


12

How do I get the employee to take up the new tasks? You can't force someone to do something that they don't want to do. Since there is no threat of this employee being fired, they will continue to do whatever they want. To resolve the issue with the new tasks, you need to prioritize all of the current projects that your other employees are working on and ...


12

How to politely tell colleague to use respectful tone in emails Don't. Some people, for whatever reason, never learned proper communication skills. This is not exclusive to email communication, but applies to face to face interactions at the workplace as well. It is not your responsibility to teach your colleagues how to properly communicate. Instead, ...


11

There are different methods of communication, often at least partially defined by where a person grew up. The following are very rough stereotypes of some of the cultures in the US: New York - very direct speech, lets you know what needs to be done Southern - polite, asking you to do something Midwestern - need to speak about general topics before getting ...


10

Harry should retain a lawyer, follow their advice, and forward any communication from Mr. Big Shot to the lawyer. Mr. Big Shot's communications should not be replied to unless directed by the lawyer. This is probably cheaper and less stressful for Harry than the alternative.


9

You write: Departing employees need to do the less interesting tasks. But it seems departing employees don't actually need to do the less interesting tasks (and the tasks are self-evidently unimportant because companies don't leave truly important tasks sitting around for a long time waiting for someone to quit so they can be done by the least motivated ...


8

She doesn't want to be there and you don't really want her there. In fact she may have somewhere else she wants to be, such as another job that will start as soon as she is ready. Work out a compromise. Start by simply offering to let her end her employment now instead of in six weeks time. That may be a good deal for her. If it isn't then sweeten the pot by ...


8

Disclaimer: I don't know much about Indian culture/societal expectations, so please take this with a grain of salt. If you weren't given explicit instructions about this when you started, I would say just do what you feel comfortable with, until and unless your boss asks you to do something different. Maybe one person started doing this of their own ...


7

Being called a fraud or a fraudster doesn’t matter. If they do it in public, you take them to court for libel and a good lawyer will make them pay. Being convicted for fraud would be a problem, but with your description I can’t see this happening. Especially if someone threatened to use “all legal and illegal ways to extract money and get work done”. That ...


6

Be very careful about resigning. You don’t state your country, but in many, resigning is legally different from being laid off. Resigning often prevents you from collecting unemployment insurance while you search for a new job. Ideally you would not tell the potential new employer anything. Make it a priority to get resumes out there which say you are ...


5

People leave jobs all the time, and usually when someone leaves a job, there is work left incomplete. Not their problem unless they had a written contract to produce a certain item by a certain date. Harry's only obligation is to maintain a written record of all communications with the ex-client. Keep a diary of any phone calls, but ideally, refuse to take ...


4

The prior answers suggest making a denial of service. Stop doing something for your colleagues. I am happy to help if I can but I would just like to point it out politely that they would have to ask nicely. I just assume, that you still want to help people, and declined other peoples request isn't what you want. You only want to have a polite conversation. ...


4

Tell them the truth during your interviews. There is no shame in admitting what happened. Obviously, find a positive way to describe it. But my point is, you have an excellent excuse for having been laid off.


4

Welcome to the problem with excessively long notice periods (3 months) and why most other countries in the world don't have them. You have zero leverage over an employee who is on their notice period. It's like, if the employee doesn't do their work, what are you going to do, fire them? They've already quit! Meanwhile you are still contractually ...


3

How do I get the employee to take up the new tasks? [from the comments] Departing employees need to do less interesting tasks. Can you challenge that tradition? Why not ask her if there's any useful task she would agree to take on for the remaining time? Unless she's been seriously offended by an attempt to fire her, she might still be willing to ...


3

In my experience, truth is is the eyes of the beholder. Some people read text / email with their personal tone, which is very subjective I would say, unless wording is explicitly hostile, try to see if there is another tone said email can be read at Thank you


2

Normally I'm all for being respectful.. But in this case I htink it is you who has to change. These are perfectly normal respectful questions. Adding fluff to a question requires straining your brain to be 'nice' (who is the recipient, what does he like etc). It takes time to write it up and isn't needed at all. Just be direct to the point and professional. ...


1

In IT industry, there is no "Part-Time" culture, otherwise I would be more than happy to embrace it. On the contrary, I worked in the "IT industry" for many, many years. I hired many part-time contractors as programmers, QAers, analysts, etc, etc. Check out contracting agencies and ask them if they can find you a part-time job. If you ...


1

A technique that can be helpful is to depersonalise the situation. Ensure a norm is publicly defined indepeneent of what you see as a mis-step. It will depend on org size,but for example,in no particular order, Write an internal wiki page on good email etiquette present at a suitable five minute training session get buy in from relevant stakeholders: mgmt, ...


1

So, the first example you gave does not seem particularly out of the ordinary to me. "I'm working on project X, I need information about project Y, please send me whatever you know about it", is pretty ordinary imo. The second example you gave, I would be more concerned about, if it is literally an example of something you received (you said it's ...


1

I work with colleagues (who happen to be from India) with the exact attitude you want to achieve here. From my end, these colleagues are labeled as "difficult to work with" and "not a team player". They are employed for their special skill-set, and as such are difficult to replace, but unfortunately nobody really likes to work with them ...


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