Timeline for How to have honest conversations with the project leaders about a difficult client
Current License: CC BY-SA 4.0
9 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Dec 3, 2018 at 12:00 | history | tweeted | twitter.com/StackWorkplace/status/1069562008851361792 | ||
| Dec 3, 2018 at 4:39 | answer | added | Fattie | timeline score: -2 | |
| Dec 3, 2018 at 4:37 | comment | added | Fattie | "The client feels that because they're paying they should get whatever they want". That's exactly right. If they pay enough they can get anything they want. | |
| Dec 2, 2018 at 23:55 | comment | added | user70848 | @PhilipKendall Not really... I was assigned as an individual contributor on this project, but the project manager decided he didn't like some of my answers to scheduling or asking questions about client requirements. So he asked someone more senior to give feedback. That person also seems to have been caught up in the stress/anxiety as well, such as asking for work for this client early which would have caused missing deadlines for other clients, as mentioned above. | |
| Dec 2, 2018 at 23:48 | comment | added | user70848 | @rath Good question. I do not have any authority regarding selecting the client or any ability to "fire" the client. | |
| Dec 2, 2018 at 22:04 | comment | added | rath | This is tough because it's not really the client's fault for trying to squeeze off resources, it's your own side's fault for improperly managing them. What kind of authority do you have? This might need to escalate to C-levels on your side. | |
| Dec 2, 2018 at 20:55 | answer | added | sevensevens | timeline score: 7 | |
| Dec 2, 2018 at 20:46 | comment | added | Philip Kendall | Does your line manager fill any of the roles mentioned in the question? | |
| Dec 2, 2018 at 20:02 | history | asked | user70848 | CC BY-SA 4.0 |