Timeline for How to keep track of time spent helping others?
Current License: CC BY-SA 3.0
10 events
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| Jul 15, 2013 at 19:56 | comment | added | Monica Cellio | @DavidKohen, ok thanks for the clarification. (I just wanted to make sure I was answering the right question. :-) ) | |
| Jul 15, 2013 at 19:49 | comment | added | Didi Kohen | @MonicaCellio my dilemma is how to track it, opening hours can be considered as a way to track time since it's known in advance, email is also a way to track time spent on tasks, at least in the resolution of how many "help tasks" I'm getting. | |
| Jul 14, 2013 at 16:47 | comment | added | Monica Cellio | @DavidKohen, your question asked how to keep track of this time, not how to restructure or prevent it. If that's not what you meant to ask, could you clarify the question? | |
| Jul 13, 2013 at 15:56 | comment | added | Didi Kohen | The edit made it worth a vote up, I think you should split it to two answers since they are really different. The opening hours and email ideas are good, but not as relevant in my case, since lots of the things are time-sensitive. | |
| Jul 13, 2013 at 10:46 | history | edited | mike | CC BY-SA 3.0 |
added 155 characters in body
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| Jul 13, 2013 at 10:40 | history | edited | mike | CC BY-SA 3.0 |
Added more thoughts.
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| Jul 13, 2013 at 6:48 | comment | added | Didi Kohen | A spreadsheet is good for things that take more than 20 minutes, because the overhead from it is also high. People seek my advice already, but the company doesn't pay me just to help people, also to do my own work, which suffers from this. @alroc I've thought about it, but giving advice is not enough for me, especially since often I'm not getting credit for my help, I need to create things that are "mine" to be happy with my job. | |
| Jul 12, 2013 at 23:00 | comment | added | mike | In the end, regardless of how he keeps track of the times, people will interrupt him. So that is the 'problem' to be solved. He should extend his position, maybe take more responsibility. Or maybe change the field? I don't know exactly, but I don't think it's a good practice to make a mark everytime someone asks you a question. There should be another, better, solution. | |
| Jul 12, 2013 at 20:01 | comment | added | alroc | A half-dozen "5 minute requests" eat a half hour every day. I've had days where I've gotten a half-dozen "quick questions" in a matter of 2 hours. If you're programming or debugging a system (aka "in the zone" or in a mental state of "flow" - but this isn't exclusive to programmers), a 5 minute interruption in your concentration can easily cost you 30-60 minutes. If you're getting interrupted to the point where your own work suffers, you need to be documenting the interruptions - even if you just keep tally marks on a post-it next to your mousepad. | |
| Jul 12, 2013 at 7:44 | history | answered | mike | CC BY-SA 3.0 |