Timeline for How do we improve the relationship with a client software team that performs poorly and is becoming less collaborative?
Current License: CC BY-SA 4.0
34 events
| when toggle format | what | by | license | comment | |
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| May 18, 2020 at 15:06 | answer | added | Mike Robinson | timeline score: 0 | |
| Apr 12, 2019 at 6:38 | vote | accept | Elitot Confused | ||
| Apr 11, 2019 at 6:00 | history | tweeted | twitter.com/StackWorkplace/status/1116219484950401024 | ||
| Apr 9, 2019 at 11:39 | answer | added | numenor | timeline score: 8 | |
| Apr 9, 2019 at 10:04 | comment | added | Lightness Races in Orbit | Please add this context to the question :) | |
| Apr 9, 2019 at 6:35 | comment | added | Elitot Confused | @LightnessRacesinOrbit we develop on a fixed price, yearly long contract software for the client. Generally we develop portals, but sometimes specialized software. The client decide directly to which project allocate us. | |
| Apr 9, 2019 at 6:31 | comment | added | Elitot Confused | @Makyen we talk to the client directly. We do not have a manager speaking for us with the client. For us "client" means the chief of the project from client side | |
| Apr 7, 2019 at 19:02 | history | protected | mcknz | ||
| S Apr 6, 2019 at 14:40 | history | suggested | NL - SE listen to your users | CC BY-SA 4.0 |
Improve the title
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| Apr 6, 2019 at 14:33 | answer | added | ivan_pozdeev | timeline score: 1 | |
| Apr 6, 2019 at 14:10 | comment | added | Lightness Races in Orbit | You keep saying "client" but that doesn't tell us very much. What is your relationship with this other organisation? Are you a consultancy? For what purpose was your firm hired by the client? | |
| Apr 5, 2019 at 22:26 | answer | added | Brian Y | timeline score: 2 | |
| Apr 5, 2019 at 21:39 | answer | added | Turtle1363 | timeline score: 3 | |
| Apr 5, 2019 at 21:34 | answer | added | gnasher729 | timeline score: -1 | |
| Apr 5, 2019 at 21:29 | review | Suggested edits | |||
| S Apr 6, 2019 at 14:40 | |||||
| S Apr 5, 2019 at 21:22 | history | suggested | Seldom 'Where's Monica' Needy | CC BY-SA 4.0 |
English grammar edit. Fixed tenses, added plurals where necessary, adjusted some puntuation, and altered wordchoice to be more precise.
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| Apr 5, 2019 at 19:46 | review | Suggested edits | |||
| S Apr 5, 2019 at 21:22 | |||||
| Apr 5, 2019 at 15:56 | answer | added | Joshua | timeline score: 0 | |
| Apr 5, 2019 at 15:49 | answer | added | Zibbobz | timeline score: 4 | |
| Apr 5, 2019 at 15:32 | comment | added | Makyen | By "the client is well aware of the situation" do you mean that you, your management, or whoever is in charge of the contract in your company, has communicated with the person or persons in the other company who are in charge of the contract and responsible for approving payment of your company's invoices? From other things you have said, it sounds like you mean "I sent email more than once to the people I normally communicate with on their team". If that's what you really mean, then that's not "the client is well aware of the situation". | |
| Apr 5, 2019 at 15:15 | answer | added | JeffC | timeline score: 7 | |
| Apr 5, 2019 at 13:50 | comment | added | MineR | Your company has 20,000 people? This is not something you should even attempt to manage yourself, as you are the team leader, not the one actually responsible for the contract. Tell your boss the issue; they will tell you what to do. | |
| Apr 5, 2019 at 12:19 | answer | added | Robin Bennett | timeline score: 68 | |
| Apr 5, 2019 at 12:08 | comment | added | Elitot Confused | @Allerleirauh client is a big (mainly national) company with more or less 2000 employees. This company has an internal IT department but is not its main focus (about 100 people) My company is multinational with 20000 employees. I work in the IT division. Your client is not assimilable with ours: internal IT decides autonomously the tasks that should be done, at what priority and who will develop them (internally, externally and to which supplier) | |
| Apr 5, 2019 at 11:09 | history | became hot network question | |||
| S Apr 5, 2019 at 9:24 | history | edited | Dmitry Grigoryev | CC BY-SA 4.0 |
added 25 characters in body
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| Apr 5, 2019 at 8:21 | answer | added | bukwyrm | timeline score: 28 | |
| Apr 5, 2019 at 8:10 | answer | added | SmallChess | timeline score: 152 | |
| Apr 5, 2019 at 7:50 | review | Close votes | |||
| Apr 6, 2019 at 1:15 | |||||
| Apr 5, 2019 at 7:39 | answer | added | joeqwerty | timeline score: 13 | |
| Apr 5, 2019 at 7:18 | comment | added | Allerleirauh | Maybe it will be useful to know the structure of client company. In my field there is a client (IT) who write details about the specifications and which we work with, but also there is a specialist division on client side (for who the software will be) which say "this task should be done, this not" and sort tasks according to priority. This division is authorized "above" both, the client IT and us. Is your client assimilable? | |
| Apr 5, 2019 at 7:14 | review | Suggested edits | |||
| S Apr 5, 2019 at 9:24 | |||||
| Apr 5, 2019 at 6:55 | review | First posts | |||
| Apr 5, 2019 at 7:46 | |||||
| Apr 5, 2019 at 6:54 | history | asked | Elitot Confused | CC BY-SA 4.0 |