Timeline for How do we improve the relationship with a client software team that performs poorly and is becoming less collaborative?
Current License: CC BY-SA 4.0
5 events
| when toggle format | what | by | license | comment | |
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| May 18, 2020 at 13:55 | history | edited | Robin Bennett | CC BY-SA 4.0 |
added 20 characters in body
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| Apr 7, 2019 at 20:56 | comment | added | Jasper | @MaxW -- Your comment would make a good answer. | |
| Apr 7, 2019 at 18:21 | comment | added | Dannie | Yes, "document everything" was the phrase I was looking for somewhere in these answers. That's the most important thing. | |
| Apr 5, 2019 at 17:55 | comment | added | MaxW | Presumably there are formal contacts for the outsource company and the client company. Problems should be escalated to that level. The IT company should give regular feedback from that level. We completely X, and Y. Z will be completed in 3 weeks. "Elitot Confused" has been waiting two weeks for aaa so we do not have an estimated completion date for AAA. "Elitot Confused" has been waiting five weeks fo bbb and so we have stopped work on BBB. and so on. // Short version - Document everything!!! | |
| Apr 5, 2019 at 12:19 | history | answered | Robin Bennett | CC BY-SA 4.0 |