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Mar 17, 2020 at 12:49 comment added Peter M @jamesqf I disagree that that this situation requires aggression. IMHO it requires action and professionalism. Yes the IT guy exhibited neither quality, but that doesn't mean you have to follow his lead. Remember that when this is all over (and it will be) you will still have to work with everyone in your company, so anything you do now that burns bridges will come back to bite you.
Mar 17, 2020 at 12:39 comment added GuilleOjeda Keep in mind your IT guy might know a few security holes in your company's system that would allow him to forge evidence that you're "bad" (anything that would put you in a bad light). They're already willing to lie on this level, so abusing said security holes to punish you for ratting him out wouldn't be out of character, even if it won't save them and they would only be bringing you down with them. Considering this, I would be very careful to reveal my identity to the IT guy.
Mar 17, 2020 at 9:31 comment added Chronocidal +1 for the wording on the suggested email - rather than blaming anyone, just saying "this used to be available, but currently appears to have been disabled". I would, however, suggest that OP escalate to their manager first, so that the issue can be taken into a Management meeting for discussion / dissemination, in a manner that is both more widespread, and less aggressive / confrontational.
Mar 17, 2020 at 8:43 comment added Haem If the CEO initiated the block, escalating to the local government might be the correct next step (sometime between updating and proof-reading your resume).
Mar 17, 2020 at 5:47 comment added jamesqf @Peter M: Informally discussing would be less aggressive, but this is a situation that calls for aggression. Assuming that this was the IT guy's personal decision, he is being criminally reckless. If he was told to do it by upper management, they are being criminally reckless.
Mar 17, 2020 at 1:28 comment added Sam I disagree with the suggestion to "give them a chance". This is no time for being polite and the IT guy could even be criminally liable. Go straight to the CEO and senior management and tell them they were lied to, with all the details. The company itself could be criminally liable for not following govt directives during a state of emergency.
Mar 17, 2020 at 0:50 comment added donjuedo Good answer, but I'd tweak it. A major issue with the IT guy is he made a significant management decision that was not his to make (also lied about it). So #2 above "not acceptable" has the OP taking a similar position (making a decision that is not his to make).
Mar 16, 2020 at 23:52 comment added MasterJoe @PeterM - IMO, OP could email leadership to tell them that vpn worked before, but has stopped working now, without even mentioning the IT guy. Let the leadership demand that explanation from IT guy. OP is out of luck if the leadership has forced the IT guy to disable vpn.
Mar 16, 2020 at 22:51 comment added Acccumulation "If not's working within xxx hours" I hope by using three x's you're not implying that you think a three digit number is appropriate.
Mar 16, 2020 at 22:21 history edited Kat CC BY-SA 4.0
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Mar 16, 2020 at 22:11 comment added JJ Zabkar It also helps to be informed about scaling your particular VPN vendor. Just because your company has VPN, doesn't mean that the current license would cover connectivity for the full company. It's easily remedied by purchasing additional bandwidth/connection licenses, but budget that info going in.
Mar 16, 2020 at 16:02 history edited Hilmar CC BY-SA 4.0
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Mar 16, 2020 at 15:37 comment added Peter M Given that the IT Guy has already said he won't enable the VPN, I would doubt that he is going to react differently even with a ticket. Thus it seems to me that your response boils down to point #3, effectively saying "Enable the VPN or I tell the CEO". I personally think that given the IT guy's attitude that informally discussing the situation with the OPs boss would be a less aggressive move, and better all around.
Mar 16, 2020 at 13:01 history answered Hilmar CC BY-SA 4.0