Timeline for How to deal with a manager with strong cognitive biases?
Current License: CC BY-SA 4.0
7 events
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Mar 22, 2022 at 13:47 | comment | added | ColleenV | @Guild Why do you think getting the manager to commit to written down goals would not help? If the manager writes them, their bias would be toward assessing people against how well they achieved those goals. You might not like the goals they come up with, but people would know what they need to do to advance instead of the situation you have now. It's certainly a more constructive way to interact with your boss than assuming you've correctly diagnosed some psychological issue based on your understanding of a Wikipedia article. | |
Mar 20, 2022 at 14:41 | comment | added | Guild | This answer is not helpful. It assumes the problem is different assessment criteria. The problem is cognitive bias, which is warping perception—skewing evaluation regardless of assessment criteria. | |
Mar 20, 2022 at 12:04 | comment | added | jayben | This answer would be highly relevant if this were a larger organisation, and the OP had management responsibilities. As team-lead, the OP can propose a set of performance metrics to the manager, but given the problems with their decision-making, it sounds highly unlikely that the suggestion would be welcomed or accepted. Also, in small companies, staff are often expected to cover a wide range of roles, as part of the natural growing process of the company, which does make the objective measurement of an individual's performance quite difficult. | |
Mar 17, 2022 at 14:41 | comment | added | Gregory Currie | @Guild For some people, being outgoing and extroverted goes hand in hand with being a good communicator. The truthfulness of that doesn't matter. First step is getting those metrics down, and then you can determine how to assess them. | |
Mar 17, 2022 at 14:35 | comment | added | ColleenV | @Guild I think you are focusing on the wrong part of the answer. You have an opinion of why your manager is preferring certain team members over others. If the company had a formalized assessment system, team members would be judged against written goals or metrics, not against two different sets of metrics kept in you and your manager's heads. Setting formal performance metrics will help everyone get on the same page about what it takes to advance. If the manager writes the goals, it makes them "theirs" and short-circuits the cog bias. | |
Mar 17, 2022 at 13:25 | comment | added | Guild | The introverted members of my team communicate just as well as the extroverted ones. It's not an issue of communication. | |
Mar 17, 2022 at 13:13 | history | answered | Gregory Currie | CC BY-SA 4.0 |