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Apr 1, 2022 at 23:53 comment added Dan Romik @user1751825 like I said in the other comment, you need to escalate. If it’s a question, you can just say no. If it’s a statement that you must do something, then in order to mean anything it should come from a person with authority to make such an decision. Coming from someone in an IT support role, I would interpret it as being essentially a request, and reply in a manner similar to how I proposed in my answer (maybe cc’ing my supervisor, and throwing in an extra line like “cc’ing Matt - hey boss, can you advise who is in charge of HR records and involve them in the discussion?”)
Apr 1, 2022 at 23:28 history edited Dan Romik CC BY-SA 4.0
added 63 characters in body; added 94 characters in body
Apr 1, 2022 at 23:22 history answered Dan Romik CC BY-SA 4.0