Timeline for Tell customer politely that interruptions during meetings will not be allowed
Current License: CC BY-SA 3.0
18 events
| when toggle format | what | by | license | comment | |
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| Apr 22, 2015 at 16:11 | comment | added | DA. | "We don't bill for the meeting (by the hour) = I think I found the problem. (Seriously, if you're not billing for your time--or at least not billing the 'project rate' to cover large time over-runs, there's no reason for the client to value your time--as there literally is no fiscal value to it.) | |
| Apr 22, 2015 at 12:11 | history | tweeted | twitter.com/#!/StackWorkplace/status/590850403497070592 | ||
| Apr 22, 2015 at 9:04 | comment | added | o0'. | Reschedule the contract. | |
| Apr 22, 2015 at 7:23 | comment | added | Heinzi | This is why we always bill meetings and on-premise work by the hour. | |
| Apr 21, 2015 at 15:52 | answer | added | user8365 | timeline score: 2 | |
| Apr 21, 2015 at 15:41 | answer | added | blankip | timeline score: 36 | |
| Apr 21, 2015 at 15:16 | answer | added | IDrinkandIKnowThings | timeline score: 61 | |
| Apr 21, 2015 at 14:30 | answer | added | HLGEM | timeline score: 16 | |
| Apr 21, 2015 at 14:22 | comment | added | paparazzo | No you don't HAVE to do this by email in advance. You have let this go on for a while and now you have decided it will no longer be tolerated and must issue an edict my mail. That is not the best way to handle this. What if they email back sorry cannot clear my schedule. Sorry there are unscheduled calls I must take. If this is something you are not going to tolerate or you will drop the customer then have that discussion face to face. Is your boss on board with this behavior will no longer be tolerated? Are you also the account manager? | |
| Apr 21, 2015 at 14:20 | comment | added | gnasher729 | Is this "the customer", that is the one who pays the bill, or is this some some lowly employee who can't be bothered staying in a meeting with you? | |
| Apr 21, 2015 at 13:52 | history | edited | user8036 | CC BY-SA 3.0 |
Inserted comment answers
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| Apr 21, 2015 at 13:17 | comment | added | paparazzo | I don't think you should do this in an email as the written word is usually taken more harshly. Cover this in person at the beginning of the meeting. | |
| S Apr 21, 2015 at 12:56 | history | suggested | Ian Holstead | CC BY-SA 3.0 |
Corrected grammar
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| Apr 21, 2015 at 12:55 | review | Suggested edits | |||
| S Apr 21, 2015 at 12:56 | |||||
| Apr 21, 2015 at 12:50 | vote | accept | user3340627 | ||
| Apr 21, 2015 at 12:09 | answer | added | Philip Kendall | timeline score: 47 | |
| Apr 21, 2015 at 11:49 | review | First posts | |||
| Apr 21, 2015 at 12:55 | |||||
| Apr 21, 2015 at 11:45 | history | asked | user3340627 | CC BY-SA 3.0 |