Timeline for Manners in electronic communication delays
Current License: CC BY-SA 3.0
20 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Apr 27, 2018 at 3:04 | review | Close votes | |||
| Apr 28, 2018 at 3:03 | |||||
| Apr 20, 2018 at 13:24 | vote | accept | WendyG | ||
| Apr 19, 2018 at 17:23 | comment | added | Blrfl | VTC as company-specific: How long is acceptable depends a lot on the circumstances. | |
| Apr 19, 2018 at 17:14 | answer | added | Strader | timeline score: 0 | |
| Apr 19, 2018 at 16:47 | comment | added | HLGEM | If they are in the same time zone, I would wait about an hour and then call them on the phone. Be sure to state up front that this is blocking your work. If you are calling your boss, then ask him to assign you something else to work on when you are blocked. | |
| Apr 19, 2018 at 14:23 | review | Close votes | |||
| Apr 20, 2018 at 8:20 | |||||
| Apr 19, 2018 at 14:07 | comment | added | WendyG | @scaaahu everyone is in europe so within 1 or 2 hours of each other | |
| Apr 19, 2018 at 14:06 | comment | added | Nobody | You said your boss is in the same time zone, how about others? All in the same time zone? | |
| Apr 19, 2018 at 14:06 | comment | added | WendyG | @SandraK no I honestly hadn't thought of that | |
| Apr 19, 2018 at 14:04 | comment | added | Veljko89 | Personal opinion is that you shouldn't wait at all, if he/she doesn't answer you within 10-15 min you should look for help else where, I doubt boss will be mad at you for being resourceful and getting the job done | |
| Apr 19, 2018 at 14:03 | history | edited | WendyG | CC BY-SA 3.0 |
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| Apr 19, 2018 at 14:00 | comment | added | Ed Heal | Some people like IM, some prefer the phone, others prefer the email. You need to find out the persons preferred communication method | |
| Apr 19, 2018 at 14:00 | comment | added | WendyG | The boss is the hardest person to get an answer out of, and then he seems to answer a completely different question. | |
| Apr 19, 2018 at 13:59 | comment | added | dwizum | Further: you state that all communication is by instant message, but then you basically say that IM isn't working for you. It sounds like you need to address the overall communication issue with your team/boss, not just determine how long you're supposed to wait. | |
| Apr 19, 2018 at 13:57 | comment | added | dwizum | "How long should I wait" seems really specific to a given context. It will be a challenge to answer that. Have you raised this question with your boss? | |
| Apr 19, 2018 at 13:57 | history | edited | WendyG | CC BY-SA 3.0 |
added 104 characters in body
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| Apr 19, 2018 at 13:57 | comment | added | Sandra K | Did you try calling him (or your solution source person) when you are blocked? | |
| Apr 19, 2018 at 13:56 | comment | added | WendyG | He is in the same timezone, but other end of the country | |
| Apr 19, 2018 at 13:52 | comment | added | Sandra K | "My work is such that I am only working on 1 thing at a time" Who assigns you work? Is he in the same office/country/timezone? | |
| Apr 19, 2018 at 13:49 | history | asked | WendyG | CC BY-SA 3.0 |