My current employer is very distributed, over different countries. So all communication is via instant messaging.
People are very bad at getting back to you when asking for help.
How long should I allow somebody to answer before escalating or asking somebody else. Currently it is taking me up to 2 days to get answers to question that are blocking my work.
My work is such that I am only working on 1 thing at a time, so when I am blocked I am sat waiting, trying to research an answer etc.
Edit: I have completely given up on email as I seem to have 0% chance of getting a reply to emails.
Edit 2: Most people (including myself) seem to be third party contractors (out sourced), so there is no "team" to raise it with.