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Oct 5, 2019 at 2:27 comment added Morgen Another think to consider is that tickets which take a bit less time than expected are opportunities. You're "booked" for that codebase for 4 hours, and the fix only took 2 hours? Great, now there's 2 hours you can use to make sure the code stays clean enough that the next fix will be similarly reasonable. You can get an amazing amount done in the "cracks", and it'll often be stuff that'll be visible enough to add to you're "stuff that got done" list when review time comen around
Oct 4, 2019 at 10:25 comment added Old_Lamplighter @FeRD It's true, unfortunately, Real life example. When I worked for a newspaper, which is named after a street in the New York financial district, our group got hit with layoffs. The justification? Our turnover logs had almost nothing in them. The REASON was that we were so on top of everything that we fixed problems before they impacted production, and were so familiar with the systems, we'd prevent more. But management decided that we didn't have problems because we had too many people
Oct 4, 2019 at 9:36 comment added FeRD Here's a depressing boss-pearl from one of my first jobs, back 25-ish years ago when I was just starting college: "People don't remember {companies,vendors,techs,employees,etc.} who never make mistakes. They remember the ones who fix their mistakes well." I still have no idea what to do with that, honestly, despite the fact that I've had a quarter-century to work out whether or not I even believe that's true... and how I feel about it, either way. It's kind if prismatically disheartening: From whatever angle you gaze upon it, the implications get more unsettling the deeper you look.
Oct 3, 2019 at 19:39 comment added Tyler S. Loeper I do this and I have to agree that it makes a very big difference in how you are perceived. Don't work in the shadows. Let your boss know what you are doing for them.
Oct 3, 2019 at 16:49 comment added Llewellyn You don't necessarily need to sit on your hand. If you can do one task in 20 minutes, that probably means you get a lot done in one day. So the alternative solution is to regularly rattle off all the things you do per day. Either in proper 1:1s, emails, or just casually drop it into conversation: "Hey, how are you doing?" "Great! I just closed 4 bugs that have been bothering us for months."
Oct 3, 2019 at 16:10 comment added Seth R @Gertsen, you don't need to waste time, but you don't need to drop everything and fix their problem immediately either. Most of us have enough tasks in front of us to stay busy no matter what. When someone comes to you with a problem, take it in, but keep working on what you are working on. When you get to a good stopping point a few hours later, then you can take the 20 minutes to actually fix it. You will be more productive AND people will have more respect for your time.
Oct 3, 2019 at 13:00 comment added Old_Lamplighter @Traubenfuchs The truth is rarely pretty. But, if you don't make your work known, nobody else will
Oct 3, 2019 at 12:20 comment added ASA This response is sad but true. For further learning, let me mention the term "impression management". High, personal performance is often quickly forgotten, exploited and sometimes outright harmful.
Oct 3, 2019 at 11:46 comment added Old_Lamplighter @firefrorefiddle I'm German
Oct 3, 2019 at 11:46 comment added Old_Lamplighter @Polygnome Where did I say to fake it? Btw, our director is from Brazil, and I work for a german company, and yes, it works,
Oct 3, 2019 at 11:39 comment added firefrorefiddle @Polygnome I guess Germans are just Germans. Here in Austria I can't see myself being seen as unprofessional if I'd act like described in (3).
Oct 3, 2019 at 10:24 comment added Thomas "Everything is sales, my friend, everything" and this is one of the reasons our current society is so f**d up. It is not relevant what you do, but how you sell it!
Oct 3, 2019 at 9:00 comment added Sobrique Success is not what you do. Success is exceeding expectations. It's FAR easier to succeed by setting realistic expectations in the first place.
Oct 3, 2019 at 8:47 comment added Polygnome (3) might fly in the US, but certainly won't in all cultures. In germany, if you act that way, you'd be seen as unprofessional and weird. OP specified brazil, so I'm not sure if this would be a good idea. managing expectations is good, fake enthusiasm might not be.
Oct 3, 2019 at 7:52 comment added Gertsen If you can fix something in 20 minutes, I think it's bad to make it several hours instead. Don't waste time. If anything, use a little time logging the fix to make your work visible, but don't waste the time just to make a quick fix seem like a complicated problem. It could reflect poorly on your if people find out later.
Oct 3, 2019 at 7:38 comment added Juliana Karasawa Souza Welcome to the universal problem of perception. Just because you solve it quickly it doesn't mean that it is an easy problem for everyone else. And just because you go through your tasks really quickly it doesn't mean you're doing nothing. I'm adding the recommendation for you to work on an improvement project on the side, if you have spare time. As a manager, I have been positively surprised more than once by my top performers when they had extra time in their hands.
Oct 3, 2019 at 7:25 comment added PeterH Always take the credit because you WILL take the blame! that has put my whole morning into perspective
Oct 3, 2019 at 2:05 comment added Mazura Manage expectations +1
Oct 3, 2019 at 1:59 comment added Mazura Geordi La Forge: "Yeah, well, I told the Captain I’d have this analysis done in an hour." Scotty: "How long will it really take?" - The Montgomery Scott Guide To Project Management Skills
Oct 2, 2019 at 18:03 history answered Old_Lamplighter CC BY-SA 4.0