I've been with my current company for nearly a year now and I would like to confidently say I've been a complete star. Come 6 months into the job I was given a 30% increase in salary and praised about how good I've been doing. I didn't make a sustantial mistake for 9 months.
After about 910 months I made a mistake. We have a client who several people on our team have made mistakes for, so naturally the boss (company owner) placed everyone on high alert and reminded us to make sure we don't make any more mistakes for this client.
I was tasked to make contact with said client on a specific Saturday. 99 times out of 100 the clients calls me, but in this case the client never called and I forgot to call myself. The next day the client was furious that I did not call because she was expecting me to.
The boss calls me into the office, walks me through the situation, and then tells me I am no longer allowed to wear headphones in the office as punishment. Naturally I am shocked, but I try not to make a big deal out of it given the gravity of the situation.
It's been just a week now and I'm literally dying. In fact, I've considered quitting. I've never in my life been deprived of music when programming and I find the days now feel excruciatingly long AND I'm doing less work on purpose because I feel so much hatred towards my boss.
I know I can't tell my boss that I'm doing less work because of the punishment she handed down but how can I point out that this was not the right form of punishment?
I would like to add I'm not upset about being punished - I don't mind being asked to stay an extra hour for a month, etc. It's just the punishment itself that I believe is unfair and just plain wrong. That's what I'm not sure how to address with my boss.