Timeline for How to train customer service team to better describe issues
Current License: CC BY-SA 3.0
3 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Jun 14, 2017 at 15:05 | comment | added | Carrosive | +1 Processes like these, when imposed on a group of employees, can often be seen as additional work. By demonstrating that the idea is to reduce work on both ends, the employees are more likely to buy-in at a personal level. | |
| Jun 14, 2017 at 13:03 | comment | added | Old_Lamplighter | +1 and if the gentle approach doesn't work, start involving their bosses ;) | |
| Jun 14, 2017 at 10:00 | history | answered | motosubatsu♦ | CC BY-SA 3.0 |