I need to list in a resume-like document how a system I've worked on was so misconfigured as to be ludicrous (like I cannot describe the level of incompetence that led it its state when I found it), but it needs to be in a business-appropriate way and concise enough to fit in a bullet point, preferably a word or two.
I've tried searching around for things like "business terms for 'terrible'" and "diplomatic ways to say something is incredibly bad" but the problem is that I can't abstract the language enough to figure out an actual business-positive way to call out how awful a thing is. I want to be able to succinctly highlight an enormous challenge without simply asserting personal opinion. For example:
- "The environment I took over was so poorly-assembled and mis-managed that I was left with no option but to restructure the entire business' processes around it and build a new environment from scratch. I've never seen something so laughably bad in my life." This not only feels unprofessional, but it takes a lot of space.
- "I took over an environment with nothing but room for improvement." Doesn't have the impact, also feels mostly subjective, and falls far short of describing how actually bad it was and what a challenge I had ahead of me.
- "Took over a critically mis-configured environment." This one sounds the most succinct but still lacks a description of how it was also mis-managed due to lack of expertise, it only addresses one slice of the pie. It also feels a bit off-the-cuff, while I'm looking for a very professional way to describe the situation.
Is there a word or phrase, or even a short sentence, that would convey what I'm trying to illustrate without sounding petty or offensive?