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Questions about addressing difficult or complicated communication issues in the workplace. Communication in the workplace may take place in many forms (email, phone, face-to-face, IM) and between a variety of parties (coworkers, managers, reports, clients).

1 vote
5 answers
782 views

Best way to screen calls

My boss doesn't like to take calls that he's not expecting but I'm not always sure who he's expecting. If a client calls and asks to speak to him, I ask who is calling and find it easiest to say "let …
Teresa's user avatar
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