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Is there a proper or polite way to tell people to not hijack threads?

I have a technical peer at a customer who I work with several times a week. I handle high-level support requests from her. Typically both of our PMs are CC'd so they can be in the loop as we address issues.

Frequently those PMs will hijack a technical support email thread with unrelated questions.

How can I politely discourage this behaviour? It makes it hard for the PMs to get clear answers and it makes it hard for me to continue providing technical support.