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Being the IT/DBA/Networks/Programmer of our company, I'm used to have the office phone ringing every 5 min if not more. I can manage it, although a bit frustrating when I'm trying to program or go through my predecessor's code since I need time to focus and go line by line debugging it. But other than that I'm pretty used to it.

A couple of weeks ago, I started getting calls to my personal phone. The first time I was at lunch, just to ask me if they could use their machine (It was updating) clearly something that could wait the 30 min I had left for lunch. Then, I started receiving more calls to my personal phone, before clocking in, during lunch and even during my days off to visit home(that one really annoyed me, I was already 600 miles away visiting my family and a user was calling me so I could check up his computer) this was the drop that made me lose my patience.

The one transferring all the calls is the receptionist, I once had to call in due to a sickness and well she kept my phone. I've asked her several times since the first incident that I don't want her to transfer calls to my personal phone unless it's an emergency. Her response was a bit neutral but agreeing to my request, and I thought that was the end of it, yet she keeps transferring the calls nonetheless.

Due to this, I wanted to ask if I have the right to ask for a company phone specific for the purpose to receive calls transferred from the receptionist.

UPDATE: I've accepted enderland's answer mostly cause of the suggestion of request by e-mail system with a ticketing system in the long run, I sent an email to the users stating that I would like to implement a system via e-mail for their request, telling them that it would help me help them. Since it would be more organized and I would be able to keep track of every situation since we would have paper trail, I haven't had a response from everyone but the ones that have, they replied in a positive way and are actually using their e-mail to submit their requests, sure my inbox will suffer (joking) but so far its proven to keep the situation under control, I am able to write automatic responses when I'm outside the office and some even mark the message as important when the situation is really important(blue screen or what not) and I'm really happy about it.

I also want to mention Nelson's suggestion about letting know the receptionist how to handle the remaining calls that come through when I'm not at the office. It's proven to be helpful to provide the receptionist with this custom message.

A third partial solution would be Burhan's third suggestion: To rotate the on-call duty. We're only 2 in the office, but I feel it will help the office in the long run, and my colleague seems to agree with the idea.

As a summary, the majority(if not all of them) of the answers suggest to just restrict any calls to my personal phone, which I have taken into action I called my supervisor explaining the situation to him and he asked the receptionist to only pass his calls to my cellphone. So far everything seems to be going alright.

Being the IT/DBA/Networks/Programmer of our company, I'm used to have the office phone ringing every 5 min if not more. I can manage it, although a bit frustrating when I'm trying to program or go through my predecessor's code since I need time to focus and go line by line debugging it. But other than that I'm pretty used to it.

A couple of weeks ago, I started getting calls to my personal phone. The first time I was at lunch, just to ask me if they could use their machine (It was updating) clearly something that could wait the 30 min I had left for lunch. Then, I started receiving more calls to my personal phone, before clocking in, during lunch and even during my days off to visit home(that one really annoyed me, I was already 600 miles away visiting my family and a user was calling me so I could check up his computer) this was the drop that made me lose my patience.

The one transferring all the calls is the receptionist, I once had to call in due to a sickness and well she kept my phone. I've asked her several times since the first incident that I don't want her to transfer calls to my personal phone unless it's an emergency. Her response was a bit neutral but agreeing to my request, and I thought that was the end of it, yet she keeps transferring the calls nonetheless.

Due to this, I wanted to ask if I have the right to ask for a company phone specific for the purpose to receive calls transferred from the receptionist.

UPDATE: I've accepted enderland's answer mostly cause of the suggestion of request by e-mail system with a ticketing system in the long run, I sent an email to the users stating that I would like to implement a system via e-mail for their request, telling them that it would help me help them. Since it would be more organized and I would be able to keep track of every situation since we would have paper trail, I haven't had a response from everyone but the ones that have, they replied in a positive way and are actually using their e-mail to submit their requests, sure my inbox will suffer (joking) but so far its proven to keep the situation under control, I am able to write automatic responses when I'm outside the office and some even mark the message as important when the situation is really important(blue screen or what not) and I'm really happy about it.

I also want to mention Nelson's suggestion about letting know the receptionist how to handle the remaining calls that come through when I'm not at the office. It's proven to be helpful to provide the receptionist with this custom message.

A third partial solution would be Burhan's third suggestion: To rotate the on-call duty. We're only 2 in the office, but I feel it will help the office in the long run, and my colleague seems to agree with the idea.

As a summary, the majority(if not all of them) of the answers suggest to just restrict any calls to my personal phone, which I have taken into action I called my supervisor explaining the situation to him and he asked the receptionist to only pass his calls to my cellphone. So far everything seems to be going alright.

Being the IT/DBA/Networks/Programmer of our company, I'm used to have the office phone ringing every 5 min if not more. I can manage it, although a bit frustrating when I'm trying to program or go through my predecessor's code since I need time to focus and go line by line debugging it. But other than that I'm pretty used to it.

A couple of weeks ago, I started getting calls to my personal phone. The first time I was at lunch, just to ask me if they could use their machine (It was updating) clearly something that could wait the 30 min I had left for lunch. Then, I started receiving more calls to my personal phone, before clocking in, during lunch and even during my days off to visit home(that one really annoyed me, I was already 600 miles away visiting my family and a user was calling me so I could check up his computer) this was the drop that made me lose my patience.

The one transferring all the calls is the receptionist, I once had to call in due to a sickness and well she kept my phone. I've asked her several times since the first incident that I don't want her to transfer calls to my personal phone unless it's an emergency. Her response was a bit neutral but agreeing to my request, and I thought that was the end of it, yet she keeps transferring the calls nonetheless.

Due to this, I wanted to ask if I have the right to ask for a company phone specific for the purpose to receive calls transferred from the receptionist.

Being the IT/DBA/Networks/Programmer of our company, I'm used to have the office phone ringing every 5 min if not more. I can manage it, although a bit frustrating when I'm trying to program or go through my predecessor's code since I need time to focus and go line by line debugging it. But other than that I'm pretty used to it.

A couple of weeks ago, I started getting calls to my personal phone. The first time I was at lunch, just to ask me if they could use their machine (It was updating) clearly something that could wait the 30 min I had left for lunch. Then, I started receiving more calls to my personal phone, before clocking in, during lunch and even during my days off to visit home(that one really annoyed me, I was already 600 miles away visiting my family and a user was calling me so I could check up his computer) this was the drop that made me lose my patience.

The one transferring all the calls is the receptionist, I once had to call in due to a sickness and well she kept my phone. I've asked her several times since the first incident that I don't want her to transfer calls to my personal phone unless it's an emergency. Her response was a bit neutral but agreeing to my request, and I thought that was the end of it, yet she keeps transferring the calls nonetheless.

Due to this, I wanted to ask if I have the right to ask for a company phone specific for the purpose to receive calls transferred from the receptionist.

UPDATE: I've accepted enderland's answer mostly cause of the suggestion of request by e-mail system with a ticketing system in the long run, I sent an email to the users stating that I would like to implement a system via e-mail for their request, telling them that it would help me help them. Since it would be more organized and I would be able to keep track of every situation since we would have paper trail, I haven't had a response from everyone but the ones that have, they replied in a positive way and are actually using their e-mail to submit their requests, sure my inbox will suffer (joking) but so far its proven to keep the situation under control, I am able to write automatic responses when I'm outside the office and some even mark the message as important when the situation is really important(blue screen or what not) and I'm really happy about it.

I also want to mention Nelson's suggestion about letting know the receptionist how to handle the remaining calls that come through when I'm not at the office. It's proven to be helpful to provide the receptionist with this custom message.

A third partial solution would be Burhan's third suggestion: To rotate the on-call duty. We're only 2 in the office, but I feel it will help the office in the long run, and my colleague seems to agree with the idea.

As a summary, the majority(if not all of them) of the answers suggest to just restrict any calls to my personal phone, which I have taken into action I called my supervisor explaining the situation to him and he asked the receptionist to only pass his calls to my cellphone. So far everything seems to be going alright.