We have a small team (9 total, 3 of whom are admin assist types and 2 of whom are part time specialists), and I'm in charge of this small but strong crew. The team is great, very professional, organized, etc. Everything I could want as a manager.
But the boss.. she's smart, determined, and a huge workaholic (like, 4 hours of sleep a night consistently, a year a half later.) We decide on tasks for the week, and by mid-week, everything is changed, and there are a whole new pile of tasks to be done. Some of it is justified (the 'old' tasks are now no longer relevant), some of it, I think is a result of her stress (which is quite high and is justifiably so - it's a big, complex, many 0's job with constantly changing vision and needs). We are trying 'agile' but even that is built for 1-2 week sprints, which don't do a lot to blunt this. She doesn't seem to have much patience for the idea that we need to re-scope out work, or that we ought to re-insert management processes each time... I don't see any slowdown in changes coming (Think the person who walks and throws all the balls behind them.. everyone is struggling to catch up).
The team is feeling overwhelmed. My boss trusts me, and us, and our competence - I feel like I can say anything. But what do I say? What do I do? I want the team to learn and grow from this, to have us all walk away knowing how to handle this in the future.
Thanks for your thoughts and effort here. It's tricky...