I'm working as a software developer at a small-ish company (~50 employees).

My main project is a mobile app. I have most of my colleagues on the alpha test channel and customers do not have access to this channel.

The problem is that a few of my colleagues and my boss are unwilling to use the ticketing system to report any bugs.

Just last week my colleague thought she seen a bug and ranted and raved at me for 5 minutes and I told her to write the bug down in the ticket system. She would not. Some of my coworkers become extremely emotional when they see a bug and would rather rant about the bug instead of reporting it.

Bugs need to be reported so I can put the time into my timesheet.

The company has one QA person that looks at the app exclusively but he also does other work.

I'm working as a software developer at a small-ish company (~50 employees).

My main project is a mobile app. I have most of my colleagues on the alpha test channel and customers do not have access to this channel.

The problem is that a few of my colleagues and my boss are unwilling to use the ticketing system to report any bugs.

Just last week my colleague thought she seen a bug and ranted and raved at me for 5 minutes and I told her to write the bug down in the ticket system. She would not. Some of my coworkers become extremely emotional when they see a bug and would rather rant about the bug instead of reporting it.

Bugs need to be reported so I can put the time into my timesheet.

The company has one QA person that looks at the app exclusively but he also does other work.

Note: the woman who ranted at me uses the ticket system daily.

I'm working as a software developer at a small-ish company (~50 employees).

My main project is a mobile app. I have most of my colleagues on the alpha test channel and customers do not have access to this channel.

The problem is that a few of my colleagues and my boss are unwilling to use the ticketing system to report any bugs.

Just last week my colleague thought she seen a bug and ranted and raved at me for 5 minutes and I told her to write the bug down in the ticket system. She would not. Some of my coworkers become extremely emotional when they see a bug and would rather rant about the bug instead of reporting it.

Bugs need to be reported so I can put the time into my timesheet.

I'm working as a software developer at a small-ish company (~50 employees).

My main project is a mobile app. I have most of my colleagues on the alpha test channel and customers do not have access to this channel.

The problem is that a few of my colleagues and my boss are unwilling to use the ticketing system to report any bugs.

Just last week my colleague thought she seen a bug and ranted and raved at me for 5 minutes and I told her to write the bug down in the ticket system. She would not. Some of my coworkers become extremely emotional when they see a bug and would rather rant about the bug instead of reporting it.

Bugs need to be reported so I can put the time into my timesheet.

The company has one QA person that looks at the app exclusively but he also does other work.