I accepted a job offer right before Christmas break (both parties have signed and dated the contract). I sent them the signed copy on the 21st. Their offices are closed 17th to 4th.
This is my first job switch, so I was wondering what the protocol is for follow up. It is currently the 3rd of January and I had asked HR for some additional info about medical coverage etc. before Christmas.
I will not be starting until March so I have a few questions:
When do I email them about the documents I requested? (I.e.: how long should I wait for their acknowledgment of my acceptance?)
When do I follow up about the onboarding process closer to my start date in March?
Ask the questions now, both on the documents and the onboarding. There is no reason to wait for acknowledgement, you can assume that they received it and continue directly.
By asking now, you put the ball in the company's court to follow up on this, and it shows pro-activeness. They should give you the information you asked about and you can continue as appropriate afterwards.
There's this brand new technology that works pretty effectively when we know that people have been out of the office for a while and are likely sifting through a pile of e-mails. It has potential to lower a lot of undue stress and anxiety if we use it in a timely fashion. People are lax to use it nowadays, but it's actually been a huge problem solver since the year 1876.