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Escalation refers to raising an issue with a higher level of management for resolution, after being dissatisfied with the resolution offered at a lower level.

13 votes
2 answers
1k views

I am burned out due to having to do the IT director's work. How should I raise this with the...

I am the senior system administrator at a decent sized company having about 650 employees. I have been in the IT industry about for 10 years. Our director of IT is unable to contribute meaningfully …
Jonathon Anderson's user avatar