Every once in a while, I will get an email from a customer that includes a misspelt version of the name of my employer in the subject. Sometimes, the misspellings are very creative. These emails will usually have multiple members of the customer's team copied in on them, and require a "Reply All" response from me.
Is there anything wrong with me fixing the spelling mistake in the subject of the email in this kind of a scenario? I can see two potential issues with doing this, and I'd love to hear any thoughts on them and of course any other potential issues that I haven't thought of.
Would the sender be embarrassed or offended?
Would the change in the subject line affect email clients, so that the response is not included as part of the email chain?