-1

Imagine I sent an email with a question to a person working in the UK in an organisation with relaxed work standards. Technically it is his responsibility to reply but in reality I cannot complain to his manager, all I can do is to try to make him feel guilty for ignoring me. And the email is nor answered after few days.

What would be a template for a first reminder?

And if the email is still not answered for another few days what would be a second reminder?

And similarly a third one?

Improve this question
2
  • 1
    Do you also reside on the UK?
    – DarkCygnus ♦
    Commented Jun 28, 2018 at 18:44
  • 1
    Also, why is this person's responsibility to reply? Are you two working together in some project? Is there a manager or person you two report to?
    – DarkCygnus ♦
    Commented Jun 28, 2018 at 18:45

1 Answer 1

Reset to default
2

If the other person is not responding to repeated emails my next step would be to pick up the phone and call them. Your priority might not be their priority.

Hi, did you get my request about ...? Do you have time to talk now or when are you available to talk?

I started my working career before email was widely used (mail in Unix does not count). Today we depend too much on impersonal communications (email & chat). I fall into this trap.

Call them.

Improve this answer
4
  • That is why I asked if OP also lives in the UK... because if he does not, then calling this person may not be viable. I also prefer a call rather than slower communication like chatting.
    – DarkCygnus ♦
    Commented Jun 28, 2018 at 19:04
  • Agreed. Time zone differences can make this difficult. Still should be able to find a time when both are available.
    – JazzmanJim
    Commented Jun 28, 2018 at 19:06
  • 1
    @DarkCygnus , I still call my colleges in India who are more than a 12 hour time differential from me when the occasion warrants, You may have to think think about when to call farther in advance.
    – HLGEM
    Commented Jun 28, 2018 at 21:06
  • @HLGEM I am sure your colleagues over there do care about your priorities and won't hesitate in answering :)
    – DarkCygnus ♦
    Commented Jun 28, 2018 at 21:21

Not the answer you're looking for? Browse other questions tagged .