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For questions about the tools and practices of management, including business management, project management, performance management and other management disciplines in the workplace.

8 votes
Accepted

Algorithm to calculate monthly "helpdesk champion"

What you will end up with are; Users creating a lot of small trivial tasks Users refusing to do complex tasks Users refusing to handle tasks from "difficult" clients Tasks being closed incorrectl …
Fredrik's user avatar
  • 4,651
10 votes

Ask company to allow time/space to pay off technical debt

If you ask management to stop producing just to make the code clean they will likely look at you as if you were crazy. …
Fredrik's user avatar
  • 4,651
144 votes

What would you say to bosses that think programming jobs are interchangeable?

Collective code ownership is a thing within Agile development and it generally is considered a Good Thing. But it seems that your boss(es) have just taken one thing they like from the agile manifesto …
Fredrik's user avatar
  • 4,651
2 votes

Am I right to consider workload when new good ideas are suggested by my team?

The expectations of the team from upper management seems to be wrong, or your team are doing things outside their scope. …
Fredrik's user avatar
  • 4,651
6 votes

How to proceed when remote boss doesn't answer emails?

Managers generally tend to like employees who take action and are proactive and avoid giving them more work. So next time, try rephrasing the letter. Instead of asking what you should do, tell them wh …
Fredrik's user avatar
  • 4,651